Active since May 2022
My experience with QLiving, the company managing Unison Building in Randburg, has been extremely negative. The monthly rent and utility billing make no sense. I was charged high water bills even during periods when I hardly lived there or used any water. QLiving demanded two months of rent in advance, which made moving out nearly impossible. When tenants face unemployment or need to relocate for work, they show no care or empathy. Instead, they make it difficult to leave, insisting on extra payments even after you have already paid in full. Management even told me to leave my belongings in the building while moving out and instructed security to stop me from taking my belongings with me. What exactly are they planning with my stuff? The service is unprofessional and communication is terrible. Calls are ignored or dropped, and management refuses to engage constructively. Their greed is clear, prioritizing money over tenant rights and basic ethics. Overall, QLiving and Unison Building operate in an exploitative and ********* manner. They trap tenants with unfair billing, advance payment demands and obstruct moving out. I strongly advise anyone considering accommodation through QLiving to avoid them completely. This is a one‑star experience and zero, if possible. that deserves to be exposed.
The call agent was very helpful and assisted me in anyway possible.
The agency there is very very terrible. I was talking to Thuli Thipe for an available accommodation and she wasn't helpful in that process. I submitted my application and it got approved and I paid that R1000 they want within 24 hours. After paying and sending my proof of payment she started to ignore me including her manager even when I try to call them they don't answer. I wouldn't recommend anyone to find place with them.
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