Active since Jun 2022
Poor service! Placed an online order 2 weeks ago, and up to date no sign of any delivery. Unable to enquire about my order, as there is just no answer at the customer helpline. After numerous emails and calls, I am wondering if this company still exists.
Pathetic service and *********** call centre personnel. Have received a delivery addressed to me, but with someone else’s order. Have been struggling for over a week now to get them to understand that it is not what I have ordered, that it must be another client’s order. To get a refund or an exchange from them has been an absolute nightmare! About 10 emails, and 8 telephonic calls later, and I still have not received my original order in full.
After contacting them twice already, I still have had no reply or response.
Pathetic service!!! No answer when phoning the customer helpline, and 3 emails later, still no response.