Active since Jun 2022
A year ago my geyser had to be replaced because it was leaking. The old geyser was attached to the wall outside the house. The new geyser was installed on top of my flat roof against my advice. This has now caused the roof to sag, allowing water to accumulate on the roof and leaking into my house. No tests were conducted to determine if the roof could carry a 200 liter geyser. The insurance now claims the leak is due to poor maintenance!!
I recently bought meat and it was incorrectly labelled as lamb rib but in fact was pork belly rib. I took it up with the owners and received a call, apologizing and friendly. They offered that I collect a rib on the house with some biltong. We have been supporting them for over 5 years now and will continue to do as we receive friendly service and meat at good prices.
I shopped online for a new King size mattress. I found the best deal @ Dial-a-bed. I placed my order on Wednesday, received an invoice within a couple of minutes. I made an EFT payment and sent the proof to Dial-a-bed. My order was processed the following day, they phoned me and the mattress was delivered to my house on Saturday. I asked them to remove the old mattress which they did. Super service!
Through my Insurance company I rented a car with Hertz. I do not have a credit card and had to physically withdraw cash at an ATM and hand over to the driver who brought my car. I received an email with a form to complete with my banking details for a cash refund that I submitted. After returning the car on 20 May 2022 the battle to get my cash refunded has been ongoing. I phoned Outsurance to follow up many times. I phoned the agent in Nelspruit who told me he'll follow up. I phoned Hertz again today and they promised to get back to me. They do not understand I paid CASH R2000 and after deductions they should pay back R1578.97 into my Capitec bank account. They want my bank to release the money which they have not paid into my bank yet. 🤑
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