Active since Jun 2022
It's a ****!!! You order and pay but don't get your stuff and there's no feedback from them whatsoever... You can email it WhatsApp, there's just nothing!
I contacted dischem health insurance to get more information from them regarding their product and what exactly it offers. I specifically selected the option for new member. The lady in that department couldn't assist me and said that someone will phone me back the same day to assist me. Up until now nobody has contacted me with any information or to assist with my query. I won't put my health in your hands after such poor service.
My delivery was suppose be here Friday the 2nd of September. I received an sms to say it was out for delivery on Friday morning. I waited the whole day for them and there was no delivery. Later on Friday evening I tracked my parcel just to see that they've updated the status to "receiver not at delivery address". How can they update their status to that if they weren't even here! No one even phoned me to say that they were at my address for delivery. I'm so disappointed in their service as I urgently needed my parcel!
Pathetic service. Quick to phone you but when you try to phone them there's no answer. They deducted money for products I haven't received! I want to cancel everything with them!