Nozipho D's Profile | Hellopeter

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Nozipho D

Active since Jul 2022

6

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0

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6 reviews

4 months ago

Vodacom fibre installation

Im very disappointed with vodacom i got approved on the 26 march for fibre till this day no installation im stranded without data or internet the false information i was given was that it will be installed within 7days im so frustrated i wouldn't recommend it,i regret leaving RAIN for this poor service

4 replies

4 months ago

Duplicate Billing

My Shopify free trial ended a few days ago, but I was charged twice for the subscription. When I cancelled, support said they could only see one transaction, even though both debits reflect on my bank statement. I’ve tried sharing proof, but chats keep getting dropped with no resolution. Even the single transaction they acknowledge is still unpaid or refunded. This experience is very disappointing and raises concerns about billing reliability.

1 reply

49 months ago

the worst service provider

Rain keep disappointing time and again ,i keep coming back here for help,and i get their attention for 2minutes and left me hanging with unresolved issue,i still have the same problem of double billed for the month of july and i keep getting unproffessional people i have sent proof of payment card number and so forth countless times i still dont have internet,my next step is ombudsman rain does not deserve to be sold to people at all

2 replies

49 months ago

Bad Customer Service

i 've been trying to reach out to rain with the double billing from last month i have sent proof of payment a couple of times the only thing I get is the reference number, no solution they are not planning to refund or to credit that money to this month's bill,i am really tired and regret the day I joined this network apart from the worst daily network glitches that we all know, I have to deal with most poor customer service

1 reply

50 months ago

bad service

am still without internet after Rain debited my account and still asking me to pay as it is not reflecting,i dont understand why is that my problem because the money was debited and it is in their bank account they know my bank details as to where to debit but they are unable to allocate the payment and open the line i must send proof of payment meaning i must go to the bank and print statement buy data scan and forward the pop this is very frustrating and irritating on top of that i must buy airtime to call customer service,no man what kind.of service is this

3 replies

Rainbow Vaccum Cleaners

50 months ago

Bad Customer Service

I am still without internet after Rain debited my account and still asking me to pay as it is not reflecting,i dont understand why is that my problem because the money was debited and it is in their bank account they know my bank details as to where to debit but they are unable to allocate the payment and open the line i must send proof of payment meaning i must go to the bank and print statement buy data scan and forward the pop this is very frustrating and irritating on top of that i must buy airtime to call customer service,no man what kind.of service is this

0 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

6 (100%)

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