DF
David F
Active since Jul 2022
3
Reviews
0
Industries
Reviews
3 reviews6 months ago
Levies
Lack of communication and bullies. We bought the house, not a sectional title at that. Now we are told that we have to pay an amount of R16 000 of levies that we not even informed about. We signed that we are members of the homeowners association. That was never explained to us when we bought the house, we knew jerk about properties. Now when we enquire we are told to read the contract, how are supposed to read the contract we are just being shown where to sign. We were never informed about the bill when it was a R1000 now we receive a letter of demand of a R16 000 bill. When we explain that we never received the bill, a ****** old man say we are making excuses. The OTP stats clearly that we have to pay the municipality or authorised body, it doesnt say municipality and authorised body, when we raise that, we a making excuses. When we signed the OTP with the developer, we thought our business is done with the developer, our business is now with the financial institution financing us, now everytime we change personal details we must inform them of which was never explained to us. That old ****** man was even pointing me with a pen, very rude and lacks professionalism. He even asked where do I work so that he can determine the level of respect to give me. Mr Beukes you dont respect people, black people at that, you are a ****** and a bully.
0 replies
20 months ago
MTN ****py network with *********** fools who dont have empathy for their clients
I was de*****ed and airtime advance was bought using the MTN I didnt have. I went into an MTN store butthey were useless, they told me I should by another sim card because the *****ster still has my number and they will de***** me. I was told I can only report ***** after 24 hours. I called the helpline and I was told the same. They told me to download the app and deactivate the airtime advance from there as they are unable to assist me. I then asked what is going to happen if I buy airtime, I was told either I buy airtime to repay the advance or waitfor 21 days for the case to be resolved. I then received a lousy email that my case is been attended. I still hasn't received any update from the company. I was told once the case is resolved the the airtime that I bought to pay the advance will be refunded but that was not the case.
0 replies
46 months ago
Nonsensical incompetency
My wife and I bought a house in 2020 and took additional assurance on our lives, which was not compulsary. We called on the 1st to cancell the assurance, we were told that we have to write a letter, yesterday 06 July, my husband called again as we were still waiting for the consultant get back to us with an email address that we need use to submit the letter of cancellation. To our suprise, the person he spoke did not even bother to get into the system to check anything, she just told him that we need to have a life cover that is of the same value as our house and on top of that, it needs to have the same benefits as their assurance. Why is that the case, because we took the policy after the lian was approved and it was not on condition that we take an assurance aginst our lives??? Standard bank consultants are incompetent, we are still waiting for both women to get back to us. They just respond to you for the sake of answering, thay do not know their products. The policy was our choice and we can cancell it at any point we wish to, it is amazing that we have to go from pillar to post to cancell, but when we took it, it was just over the phone. I wish we could cancell all the products we have with them.
402 replies
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1 Star
3 (100%)