Active since Jul 2022
Intercape , worst customer service ever. Bus delayed by 2hrs and Nerishka their client service consultant is rude to the core , unable to empathize and effectively deal with client's frustration instead she wants to prove that clients are nothing but to accept the situation as it is. You've just lost a customer in me and my entire family.
Assisted by Busisiwe Sithole, she's the best. MiWay crew never disappoints.
Unprofessionalism at its best.Drivers untidy and no courtesy for the customers. They are a disaster. Got stuck in Montrose and none of them could give us a time frame of when the mechanic is coming and the estimated departure time.
Assisted by Tumelo Kolisang, very passionate and professional individual, takes time to listen and understand the client's need. Offers different options and puts client in control so they can make their own informed decision. Well done Tumelo, keep up the good work, today's business requires people like you!!!