FC
Fiona C
Active since Aug 2022
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Help when needed
Vodacom added 3 unauthorised recurring bundles onto my account, while they were telephonucally trying to get me to upgrade my contracts with them. Despite numerous calls and emails to Vodacom these costs were not reversed off from my account until the Ombudsman for Financial Services assisted me. The Ombudman got Vodacom to reverse all these unauthorised charges within a few days.
53 replies
28 months ago
PATHETIC CUSTOMER SERVICE
I have tried several times - twice today ALREADY - to change my account email address. Both times after answering all the questions the lady finds a reason why she cannot help and says she must transfer me to another department. I hold for ages and eventually just hang up. I no longer work at the company where my account correspondence is being sent so as a good customer I want to update my email address details and get my statements for payment seems Edgars ladies either no longer want me as a customer or they no longer want me to get my statements so that I can pay them. PATHETIC SERVICE
0 replies
33 months ago
Excellent Service
I would like to thank this company for the wonderful after-sales service that I have received from them. I highly recommend this company.
0 replies
41 months ago
Good food BUT terrible promotion and misleading
Such a disappointment!!! Between my daughter and I we bought 5 of these deals after the sales person confirmed that we could use the vouchers at Sportsman's Warehouse. I wanted to buy cricket gear for my grandson. We only got vouchers for 4 of the 5 deals and the vouchers are all for Sports SA and only on World Cup items. I can get Nothing for cricket. Before we bought we also checked the terms and it did not warn me about any such limitations. I queried and was not helped at all. I am really not happy. The pizza I bought were not even my choice only bought them for the implied Sportsmans Warehouse vouchers.
0 replies
44 months ago
Lovely fridge magnets photo memories
Used the company for the first time and am really happy with the order and the service. I am especially happy with the fridge magnets that I ordered. Thank you.
0 replies
Review Distribution
5 Star
3 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)