R
Rose C
Active since Aug 2022
3
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3 reviews20 months ago
Kia - The Glen & Auto Wheels Autobody Paint - Troyeville.
I purchased my Kia Sportage in September 2022. I trusted them, KIA NAME come on guys NOT these "***boy second hand dealers" MOVEMENT THAT INSPIRES. A few months later I found out that the vehicle had been either in an accident of a bad bump. Now I fully understood why the number plates were not bob riveted, when collected. Big chunk of right side of the fender liner was missing, one of the mud flaps missing, the other half gone. After months of emails with the branch and Kia Head Office, they finally agreed to repair the vehicle. They instructed me to take my vehicle to Auto Wheels Autobody & Paint in 44 Wilhelmina Street, Troyeville. My vehicle was there for a week and get ready, further disaster. The paint work on the front bumper was below standard,. The fender liner and mud flaps were nowhere to be seen. Jonathan my contact who confirms that "YES" I have three job titles, ACCESSOR, ESTIMATOR AND CUSTOMER LIAISON OFFICER, was nowhere to be found after waiting for a good twenty minutes and later shared the sad story of "when nature calls, you have to run". Between Kia-The Glen and Auto Wheels Auto Body Paint, I have been made to drive to hell and back. They advised that the fender and mud flaps had been ordered, this was such a joke as Jonathan was supposed to have taken my vehicle to the Kia-The Glen to fit in the fender and mud flaps due to costs. Jonathan then opted to share a Whatsapp message explaining "how their workshop manager would have to see the quality of the work done on my car. Would need to flat down, paint and I need to understand not everything comes out perfectly when vehicles are repaired. To date nearly a month lapsed I have heard nothing from the so called power houses. Sending me to liaise with Kia-Head Office that is even more of a circus, because they push you from pillar to post. Say so much but not worth a letter of the alphabet. Sadly, we the customer are always the ones who suffer, because these "BIG POWER HOUSES" are what makes our world an extremely sad place. Rose-THE MOVEMENT THAT HAS NOT INSPRED..
0 replies
20 months ago
THEFT OF THE CONTENTS OF MY CONTAINER UNIT..
Went to my container unit-Saturday 24 August 2024. To find the reason why my keys did not work previously, even took Q20 as suggested by them. But still the keys did not work, after cutting what I thought was my padlock had to face the raw reality that my unit had been broken into and all ******, just a few empty boxes and papers to reflect on. Logan the "new owner", will paint a picture, but from his story as well as Marina who has worked there since I first took on this container 2017, will paint you a real horror story. According to the pieces I could puzzle together this has been going on since June/July 2023, but it was never communicated with me or I'm sure any other customer. How much worst can it get that you have been paying an amount of a few rand short of R1,000-00 (one thousand rand) for your ****** possessions. A big bold sign bold in your face "SAFE & SECURE" yeah, for the *****'s who apparently were staff. Please , please, please, if there is anybody out there with a storage unit at Gregory Storage - Elandsfontein. RUN, go check because its EMPTY. My heart is bleeding for all the memories, furniture, linen, cutlery, crockery, my whole home contents has been ******. Apparently this has happened to too many a customer, yet they still TRADE and have a million dark excuses to be RIGHT. I'm shattered.. Rose
0 replies
44 months ago
Mark Dorfling, was my saving angel
Mark Dorfling, was my saving angel. Amongst the chaos he managed to get the information required to assist me with the towing.. Used his own cell phone to allow me to speak to Marco at Outsurance.. Thank you Mark for going the extra mile in giving me the comfort so needed at a time like that.. Your passion for what you do was heart felt that some tow truckers are amazing and I was blessed with one, called Mark.. 🙏🏻
74 replies
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