CF
Charlene F
Active since Sep 2022
4
Reviews
0
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Reviews
4 reviews7 months ago
I am extremely concerned about the recent Checkers 60 delivery I received from your Silver Lakes branch
I am extremely concerned about the recent Checkers 60 delivery I received from your Silver Lakes branch. The chicken that was delivered was contaminated, unsafe, and unfit for consumption. In terms of Section 55 of the Consumer Protection Act 68 of 2008, I am entitled to receive goods that are: reasonably suitable for their intended purpose, of good quality, in good working order, and free of defects, and compliant with applicable standards. The chicken supp**** to me failed to meet these requirements and posed a serious health risk. I therefore request the following: Written confirmation of corrective action to ensure such a breach does not occur again. Assurance that my complaint will be addressed urgently. Should this matter not be resolved satisfactorily, I will have no choice but to escalate it to the National Consumer Commission. Sincerely, Charlene Fortuin
0 replies
27 months ago
Customer Service not giving Customer Service.
So much for customer Care! they absolutely not bother to care for their customers, i have called and this sales agent i was explaining the situation to drop the call in my ear, when i called back i was told to left a message, the agent never called me back. very poor service, Renault must fall and be banded from doing services.
0 replies
27 months ago
bad service
this dealership should close down, not only did they refuse to service my car because i was a lil bit over my KM but they also advised me with wrong information to contact my advisors regarding the issues unfriendly don't ever buy a Renault, and don't go to Hatfield dealership
0 replies
27 months ago
poor service
had a break down with my Renault Kwid, the dealership close to me was Renault Centurion, they seem to be unbothered, my car was at the service repair for two weeks, i got my car back and it broke down again, with more problems than before, staff not friendly at all, they couldn't even help me with a courtesy car, they said they don't have any rental cars, but the day i went to collect my car, i saw a courtesy car.. im not happy with the service of Renault in general. why are yo0u guys treating your customers like this??
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4 (100%)