Active since Sep 2022
Took my vehicle for service, Gerald said to me the car has fault before sign for the car. Was told Deon would call me back to clarify the issue with fault as the car is still under warranty and he has been avoiding me more my numerous attempts to get ahold of them. They sell you warranty, but once you buy all they do not care about customer service nor addressing issues that may possibly cause serious issues. I do not recommend this dealership from my first car service with them.
Constance at mr Price Home, woodlands Boulevard- Pretoria East. An affluent area with a great buying potential. A store manager, Constance swears at me in front of my family because I stepped on the floor she was mopping by mistake at 16:30 pm on a Sunday afternoon,while just trying to do my shopping. She used swear words like “masepa” and further said I can happily go shop elsewhere :) So if you’re reading this, you don’t have to go to Mr price woodlands boulevard, they prefer clean floors to buying customers. Try a Pep home or something, Constance might just fight you if aren’t lucky enough. My family and I felt threatened.
Discovery’s service provider, First Help instigated a tow for my car with an additional charge of R1300 that just needed to be jumped(didn’t know this, I’m not a mechanic). They brought out a person who checked the battery and said it wasn’t a battery problem. It was towed in the night. The vehicle was then jump started the following day using another car. Excellent service through lies…what a scam !