TT
Tracy T
Active since Sep 2022
7
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7 reviews19 months ago
Aniston Spa Hotel Experience (Arniston, Western Cape)
We booked a romantic night away for my 50th birthday recently. The views on arrival were spectacular and the sea amazing hues of blue! Very impressive. Check-in was fine, Heinrich assisted who had confirmed my online booking the previous day. The room no.5 was very neat and spacious, the bathroom was surprisingly bigger and more spectacular than the website photos revealed! We even had heated towel rails which is a bonus! However, I had requested a "balcony" i.e 1st or 2nd floor room online, not a ground floor which was a little disappointing. But I decided to let it go as not to spoil our getaway! Unfortunately we had a few more issues during our stay: 1. When we wanted to bath Saturday eve, no hot water. We reported to reception, the receptionist was not as friendly / helpful as one would expect. After a nice dinner (which was great except that not a single piece of "greenery / tomato was added to my plate - steak), I went back to reception only to be told that "maintenance had not come back yo her"?? Anyway, eventually over an hour later we had hot water and a lame excuse! 2. I requested 2 champagne glasses and ice, we received 2 red wine glasses!! 3. Sunday morning, noisy children and parents in the corridor woke us up early. Plus banging of the room doors!! 4. And again, when we wanted to shower before breakfast - no HOT water again!! Reported to reception, 3 min later a maintenance man knocked on our door--- I was still lying in bed and my fiancé was half dressed!! No warning at all!!! He tested the water and after some feeble excuse, it was suddenly hot! Not very professional at all 5. We then had breakfast which was superb, so much delicious food and beautiful sea views. 6. The experience overall was good, but the hot water and ground floor room spoilt it ! The ground level rooms have low walls so one has no privacy from neighbouring guests and the restaurant, plus passersby! Perhaps this is something to consider rectifying? 7. And some plants or flowers in the rooms would be a nice addition too. 8. The hotel was very clean and the swimming pool beautiful and blue. Just some "food for thought". Kind regards,
0 replies
25 months ago
BEWARE CONSUMERS - WEBUYCARS DONT DELIVER AS PROMISED
VERY SLOW AND DISAPPOINTING RESULTS AFTER WE BOUGHT OUR CAR FROM WE BUY CARS IN SILVER LAKES!!! Its been 4 weeks andwe are still waiting for them the fix the mirror that that damaged in transit to Cape Town. Plus licensing - we were promised 3 weeks - its now week 5 and still we wait. After numerous, calls, emails and whatsapps, --- just empty promises ALL THE TIME!!! BEWARE CONSUMERS - THEY DONT STICK TO THEIR PROMISES. all talk and no actions. VERY VERY DISAPPOINTING. WE DEFINITELY WON'T RECOMMEND WBC TO ANY FAMILY FRIENDS OR COLLEAGUES.
0 replies
26 months ago
We Buy Cars - After Sales Dispute Should be resolved much quicker
We bought at car at We Buy Cars in Silver Lakes. the car had to be transported on a flatbed truck as we live in the Western Cape. Initially we were very impressed with the service by all employees (from Cape Town branches and Silver Lakes branch). However, when the car arrived at CT WBC branch, we were advised that the side mirror incl.indicator light and bumper had been damaged in transit. The complaint we have is that its taking so long to get a quote approved and the onus now falls on us (at the Buyer) to get quotes and email, call and drive around from one repair shop to another!! Thsi should have been sorted quickly and painlessly! My fiance and I both work, and we dont have the time to "run AROUND" for quotes! And the damages were caused by no fault of our own! This has been 3 weeks since we took delivery of the vehicle already! A much quicker turn-around time or cash settlement agreement would have been greatly appreciated and easier!
170 replies
42 months ago
Ocean Creek Spur Herm**** - 5 Stars!!!
Ocean Creek Spur Herm**** - great food and service! Highly recommended! We always enjoy our visits. You guys Rock!!! Tracy
0 replies
43 months ago
EXCELLENT!!!!
Excellent service, food and Staff! Not to mention the views!!! I had the best birthday ever!! Very clean and beautiful decor - Waiters & Management know their menu and even sing to you! Thank you Anke & Thys & Lemonicious Team
0 replies
44 months ago
Well done NETFLORIST
Thank you Netflorist - you fixed your mistake and added an extra gift to apologize! Im impressed - well done!!
0 replies
44 months ago
Netflorist - very disappointing!!!!
I specially ordered a Personalised Candle / Teddy birthday gift for my sister. VERY DISAPPOINTED!!!! 1. The gift was broken - the glass holder was broken on arrival 2. Delivery time was so late on my sisters birthday - she had already left the office and someone else signed for the package VERY DISAPPOINTING INDEED!!!!!
0 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
1 (14.285714285714286%)
3 Star
1 (14.285714285714286%)
2 Star
0 (0%)
1 Star
3 (42.857142857142854%)