Active since Sep 2022
Worst service ever. You call and get email addresses and no one ever responds... EVER.. do not waste money with this institution. They *********** and never give you your results or communicate with you. A waste of money and time!!!!
********* and very ******* agency. I have been renting with them for 7 months and have had a number of complaints with pre-paid electricity and neighbors that hang clothes over the wall. Last week when I complained about yet another pre-paid issue I was told not to be rude and was given a 20day notice to move today. I have also had a number of previous renters saying that they tent not to pay full deposits back. If you want me out, pay my deposit so I can move out, you inconveniencing me every time I complain and now I must move and pray and hope that you pay y deposit. I had neighbors that moved out the 31st of January and do date they still waiting for their deposit.
After making a payment on the 5th of September and continues follow ups the call center and airtime getting wasted for calls that has a waiting period of up to 30mins and then they just cut the call on you. Meshe Bredenkamp Sinelizwi Mqombothi are Student Journey Officers but they dont advise you on nothing. I have sent over 10 emails and called almost every week with just no joy!! Do not study with this putrid institution!!!
I submitted a claim and a week later had to resubmit same claim. Called them 11 days later and was told that they will pay provider and not me-the actual person that already paid the doctor and the person that submitted the claim, claim then went for reprocessing and now there is another 8 days delay. Who checks and verifies claims that the provider is paid 3 times. I will be moving to another scheme because of this.
After getting ETA for the 24th for weeks and the final week of February the supplier suddenly don't have stock or didn't deliver. Their adds are misleading and they lie. Do not order from them you will wait for more than a month and you need to continually go back and forth on emails and queries because they don't know what to do.. And they only how to say "SORRY FOR INCONVINIENCED COURSED" that's about the only thing they deliver on time is apologizing. So don't waste your time and money with this company.
They not to be trusted, they say one thing and you pay and change the entire arrangement. Be careful. I want my money back.
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