Active since Oct 2022
I made an appointment for disability on the Vodacom app. I am disabled and my appointment was betwee 10:00 and 11:00 this morning. On my arrival a lady came to assist me and I explained that due to my disability I made an appointment and I showed her the confirmation and refrence. She shouted from the entrance to another lady at the back of the shop that I was disabled and whether that lady can assist me. She refered me to counter 9. On arrival the lady was very anoid becaus of the one at the door refering me to her. I was not greated and she took the items she was busy with and left me standing. She disapeared to the back and came out after a while still complayning to the one that revered me to here. The two got into an argument where after I intervened and asked if they are going to assist me or not. Still ignoring me with her attetute I told her that I am unable to stand, sit or walk for extencive periods and that I am going to leave if they dont want to help me. I then left the Vodacpm shop because she was still indisisive where she wants to help me or not. I had great trouble and pain getting to the shop only to return empty handed. I am truly shocked at how Vodacom treats disabled people. I am now still stuck at hom unable to make use of my I pad.
I made contact with SA Scooter JHB on 23 July 2024. It is now 29 August 2024 and I still have no idea where I stand with regards to my electric wheel chair. No feedback, no follow up, no interrest. Extremely unprofessional and the worst experiance I ever encountered.
I have submitted e-mails to (nataid@netactive.co.za) and numerous phone calls to (011 472-2580) to no avail. The phone keeps on ringing and is never answered.
Incorrect billing of products. Did not receive all my products. Now final feedback or conclusion from their whatsapp system.
I waited 01:27 at PG Glass for Momentum to approve a chip on my windscreen. I was transfered back and forward by four consultants without any help. I tried the Momentum online portel which approved over my claim over the phone but to Glassfit. I was again forced to phone back and was eventualy assisted after asking to have my policy cancelled at Momentum.
ABSA Private Banking, Meyersdal, Alberton. Since my previos sales consultant left ABSA Private Banking has it been an absolete nightmare. No replies to e-mails, no communication and empty promisses. We pay for this service but get nothing in return.
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