Active since Oct 2022
I bought 17 kg defy washing machine at Game Carnival mall on the 8th of January 2024 and the machine stopped working on July 2024. May 2025 they replaced it with the new one that is worse than the one they replaced Im barely across the month, but the machine gives me problems of staining clothes , sometimes it just randomly switch off while I’m busy with my laundry. I have called them many times but there’s no help I’ve never been so frustrated like this in my entire life the machine freezes oftenly, sometimes it just stops as if it is done washing and when I come to check the water is still full.
I hate everything about this company I cancelled my policy on the 26th April 2025 I was told it will take 30 days to be cancelled. Unfortunately until today is not yet cancelled without clear communication When I called Dino the lady who made me join she’s always busy What a disgusting service
I was at Sportscene Eastrand mall their service was very poor they want customers to buy with cash because they claimed that they didn’t put their clothes in the system. Their manager Tshilidzi and Nonjabulo the cashier they are very rude I regret why I went to that shop they are so unprofessional I’ll never ever purchase anything at sportscene again.