JB
Jeni B
Active since Nov 2022
5
Reviews
0
Industries
Reviews
5 reviews20 months ago
Double these stars!
Don't hesitate to visit this store, online or in-store as you're in for a treat on epic proportions - with magnificent quality, the widest range, brilliant value for money and service... service that one doesn't experience often in South Africa. You've never met such engaged, experienced and helpful staff who just love their job and their customers. I have been blown away, not once, but a few times with the extent that Art Savings Club has gone to to make sure that what I have purchased is living up to expectation. Wow. Just wow.
0 replies
42 months ago
4.5 months of inefficient service
Dear Makro, We ordered 8 dark grey chairs from you 4.5 months ago. 5 of those were white. Lovely, but not what we ordered or wanted. Since then, trying to get hold of you to sort it out has been less than easy. The run around from you has been world class. If only your service was as efficient? What does it take to replace our order with the correct one?
1 reply
43 months ago
Exceptional service
May I shout this company's name out from the rooftops please! I was let down by a major retail chain who didn't have stock of toilets I needed for a renovation, despite taking my money with no refund to date, I was gun shy in making payment for more toilets, which aren't an inexpensive cost. PlumbIt Online - www.plumbitonline.co.za - Firstly, your prices are amazing and secondly, but most importantly, the service I received from Gerhardt Luus was off the chart. I ordered very late on a Saturday, he emailed me at 8pm at night to say he'd received my order and was on it, and first thing on Monday morning, did he go above and beyond to deliver 3 toilets. Take a bow, sir! If they had a 6 star rating, you'd get it from me!
0 replies
43 months ago
Exceptional service and quality – such a rare find
May I shout out this company's name from the rooftops! We have been doing some renos and in need of lighting, which is not an inexpensive cost. After a lot of research into multiple suppliers, Eleven Past was our choice, as their selection was beautifully varied and the cost was incredibly competitive. After I ordered, they delivered up country, within 2 short days. Unfortunately a few items were missing from the order. I contacted them, and the immediate service I received was off the chart! First Customer Care replied and then the Warehouse Manager, Trevor, was on the case. He was super apologetic and efficient and went above and beyond to ensure my order was fulfilled. Please take a bow, sir, service like yours should win awards! Thank you.
0 replies
43 months ago
Exceptional service
May I shout this company's name out from the rooftops please! I was let down by a major retail chain who didn't have stock of toilets I needed for a renovation, despite taking my money with no refund to date, I was gun shy in making payment for more toilets, which aren't an inexpensive cost. PlumbIt Online - www.plumbitonline.co.za - Firstly, your prices are amazing and secondly, but most importantly, the service I received from Gerhardt Luus was off the chart. I ordered very late on a Saturday, he emailed me at 8pm at night to say he'd received my order and was on it, and first thing on Monday morning, did he go above and beyond to deliver 3 toilets. Take a bow, sir! If they had a 6 star rating, they'd get it from me!
0 replies
Review Distribution
5 Star
4 (80%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (20%)