Active since Nov 2022
I have had the best experience with SOS, the staff are well trained, have always been friendly and willing to help even non clients Very impressive.
Worst experience ever! Visiting the venue everything was great, they sold us a complete LIE! pushing us to pay a deposit and then only sending a quote with a completely different price to what we had discussed. We explained to them that it's *********, we discussed one price and after paying our deposit it almost doubled !!! Fighting to get out deposit back, due to the false pretense they sold us on. I would not recommend this venue at all!
The service I have received from head office is absolutely TERRIBLE! There is actually no words for it. Firstly I go into Maizey plastics by greenstone area, they put my purchase under the wrong company.. Secondly the lady doing the payment of the purchase clicks refund instead of payment thus making so much nonsense for Me!!! A month later I get a call from an extremely rude lady from head office Anikie stating all of the above, she then tells me I better make the payment immediately which at this point I no longer had the money, thinking that this was paid for when I went into the store and swiped my card! Evenually we get to a payment plan, I've been Begging her for an invoice so I can keep it for my record and no response, I then go into the store to tell the manager my frustration and still nothing!!! 5 months down the line I am still battling with Anieke not giving me an invoice so I can settle the account, she is extremely rude I've asked for her managers details but she does not answer me at all!!
Absolutely shocking service, I've been without internet for a month already! Every time I call in ( which is almost every 2nd day ) all they can say is sorry for the inconvenience and they will try to assist but still no real action taken on their side, today I eventually had enough and asked to speak to a manager and that is not even possible!! They so quick to take our money but with no service delivery!! What else do I do ? I am so furious with afrihost, we all work from home and internet is essential but yet they can't even provide the simplest service!! I feel like they scamming me out of my money here!!
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