CB
Clifford B
Active since Mar 2010
10
Reviews
0
Industries
Reviews
10 reviews127 months ago
Spend 19k and it comes with free attitude!!
purchased couches for 19K with agreement that we will only be home after 17h15 in the afternoon for delivery Coricraft ( Nombuso) very sarcastically tells me Mr. Barnes please read the details in the contract , Mr Barnes the agent who sold you the couches is off ...blah blah blah she further accepts the fact that I cancel the order! really is this how we treat our first time customers? really not on!! oh she doesn't mind if my wife and 6 year old son sit on a floor for a few more days because \rules"come before customer satisfaction....did I mention that we just spent 19k at coricraft? what a friggin joke!!! just spoke to Nombuso again and she clearly thinks this is a big joke."""
75 replies
130 months ago
SAMSUNG THE NEW LG?
Trying to give me a 30% discount on a new television that I already returned twice for being broken? seriously who is that stupid?...Samsung at least negotiate properly and in real time...peeps stay away from the 49 inch LG FHD televisions!! nothing but problems and LG don't care....30% off ? 12K for a 7K television even my Samsung is cheaper bigger and better oh and smarter....
75 replies
131 months ago
Best wishes
to whom it may concern , raised a complaint 10 days ago , got a call from LG and request was to place all dialog in writing etc. , forwarded all and response was that it will be dealt with as one of the managers was off sick so could not be attended to - just sending my best wishes as it has been 9 days now.<br>
76 replies
131 months ago
Samsung is sooo much better in all aspects
Bought LG television at H&H , returned in first 5 days for damage , second television had 2 white dots ( pixels I believe) I did not report it straight away , well the inevitable happened and it cracked LG state its customer abuse ( a bit bias as they should have had someone else look at it for another opinion) anyway fast forward bought a Samsung ( 50 inch) beautiful television and I had a small problem - sorted out quickly , I lost thanks to LG R6800 , no compensation no deal to meet half way , anyway over LG now , replacing my whole house with NON LG products!!! - this post will be sent to all social networks.
76 replies
133 months ago
Breathing on phone
I think I was fair in sending an email to your so called customer care prior to touching base with hello peter even suggesting that I will not go this far , well then here we are after no response from any of the senior managers in the e-mail sent this morning , yesterday I received a call from your Westville store at 14h25, when I answered someone was breathing heavily and giggling then the call was cut , obviously forgot I have call trace , I then phoned the number and was told that someone from sales phoned and will get back to me still no call... so to sum it up no response from previous complaint raised and now the phone call , is this some sort of intimidation? I really do not think that the behaviour of some of your staff is moral or ethical - as mentioned in e-mail sent previously the issue regarding the broken television has reached a deadlock as agreed and is being dealt with by the ombudsman , please could you kindly stop harassing me.
0 replies
134 months ago
Operating hours
Ordered a cabinet online but obviously had to go into the Westville store to view it , horrible experience , firstly all the staff glared in a really horrible way at me owing to the last issue with the television issue , anyway moving on they were to close at 19h00 , it was 18h52 and there were people still wanting to go in to view but they were closing the gates unlike the checkers right next door who remained open until agreed closing time , I really did not want to have to go back owing to the previous horrible service I received BUT I am to far from Gateway.
75 replies
134 months ago
my child treated as if he were a valued customer
Saturday we were leaving the pavilion and we go up the stairs through centre court , my little 5 year old tripped while going up the stairs and was extremely upset to the point of tears , the staff at centre court immediately found a table and chair for him and sat him down , gave him a nice big glass of water and calmed him down with some crayons and a pic to colour , thank you very much and well done team centre court...I would give you all a bells but there are other customers that require you great assistance....once a gain thank you very much!!!! Mr. Barnes
0 replies
134 months ago
Promises on broken promises
Has there been any recommended closure re: the broken R6800 LG Television? 2 previous complaints in last 5 weeks, I have requested again for the documents and names etc....still nothing forthcoming!!<br> I WANT PROOF THAT THAT WAS INDEED A NEW TELEVISION UPON THE SWAP AND I ALSO WANT MY SIGNATURE OF PROOF - IT IS MY RIGHT AS A CONSUMER TO REQUEST THIS DOCUMENT - WESTVILLE STORE MANAGER HAS ALREADY MADE MENTION THAT THERE IS IN FACT NO PROOF BUT REFUSES TO PLACE IN WRITING NOW THEN THIS BECOMES MORE THAN AN INTERNAL ISSUE ( AUDIT PRACTICE re:- DOCUMENT TRACEABILITY) Please revert , as far as we are concerned we have forwarded and discussed all points of concern from poor quality service right through to the incompetence of your suppliers products and everything in between including being being accused of abuse.<br>
76 replies
135 months ago
broken promises
Part 2 , I still await docs for the 2nd broken TV , Zubair rudely told me over the phone that he has to go through a mill boxes , right like so many sales have been made in 2 months - today Monday still no feedback - believe he was off weekend , the num on TV from my original purchase doc is different from the one LG inspected very unusual as I now suspect that the \quick swop"was to prevent me from chasing other customers away "
76 replies
135 months ago
Terrible after service
Hi Margaret - we have spoken on numerous occasions off the social network scene , once again I was let down with your Westville branch , had a morning meeting lined up with your stores manager yesterday and he was a no show - since when do customers wait on the very people to which I contribute ,I requested to you on the phone for Rakesh to call me as you quite openly state that Lushen the regional manager has the last say and not his boss, all I want is the documents from the second broken LG television that we purchased from you and the photos that the LG technician took so that I may proceed , I feel that this is totally unfair as I am expected to pay twice for a TV that has been returned twice , you take money from customers and support the 3 liner outcomes from suppliers - I have since purchased a new TV from H&
76 replies
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