OO
Onele O
Active since Nov 2022
4
Reviews
0
Industries
Reviews
4 reviews9 months ago
DMC Re-Listed Prescribed Debts and Ignoring My Request for Prescription Letters
Complaint: DMC has purchased several of my old, prescribed debts and has wrongfully re-listed them on my credit profile—despite these debts being clearly prescribed under the Prescription Act. This is a direct violation of my rights as a consumer. I sent an email formally requesting prescription letters confirming the closure or invalidity of these debts. To date, I have received no response. The silence is unacceptable, especially considering the impact this has on my credit record and financial well-being. This is ********* and potentially ******** conduct. Re-listing prescribed debt is not only misleading but can be seen as a violation of the National Credit Act. I demand that DMC immediately remove all prescribed listings from my credit profile and issue the requested documentation without delay. If I receive no resolution, I will escalate this to the National Credit Regulator, the Credit Ombud, and other relevant consumer protection bodies.
54 replies
9 months ago
Harassment by Anderson Attorneys despite Prescription Notice
I am being harassed by Anderson Attorneys with continuous phone calls and SMS messages regarding an old account that I have already disputed as prescribed in terms of the Prescription Act. Despite formally notifying them that the debt has prescribed and requesting that all communication cease, they have continued to contact me aggressively and without justification.On the 21 July 2025 I was contacted by a Tebogo that was not really helpful to provide a way forward.When I asked questions around the prescriptio notice I submitted,she couldn't answer and refused to provide her details aswell.Rushed the call and said bye. This conduct amounts to harassment and is in direct violation of my consumer rights. I find their behaviour ********* and unacceptable. I request that Anderson Attorneys stop all further contact immediately and confirm that they have closed their file on this matter. If this continues, I will not hesitate to escalate the matter to the National Credit Regulator and other relevant authorities.
0 replies
9 months ago
Administrative Mismanagement – Netcare Greenacres Hospital
I am writing to formally raise a serious concern regarding my experience following my visit to your Emergency Room at Netcare Greenacres Hospital on 10 February 2025. While I was very satisfied with the medical service provided on the day, what followed has been nothing short of a nightmare. Upon arrival and prior to consultation, I explicitly informed Ra-eesa and Linda at reception that my medical aid scheme requires pre-authorization, even for outpatient consultations. Unfortunately, no authorization request was submitted, despite my clear communication. Subsequently, all claims related to my visit were rejected by my medical aid, due to the missing authorization. These claims have now been handed over to debt collectors, and I am listed with the credit bureau—for accounts I should not be personally liable for. Despite repeated follow-ups over several months with Calin Williams, who has consistently assured me that the required medical reports would be submitted to the medical aid for retrospective review, there has been no resolution to date. It is extremely frustrating and disappointing that I now find myself listed for non-payment due to failures in your administration process, not any fault of my own. This ongoing issue has cost me significant time, effort, and financial resources to try to resolve—a burden I should not have to bear for what is clearly an internal procedural lapse. I urge you to take immediate action to: 1. Submit the outstanding medical report and authorization request to my medical aid for review. 2. Engage directly with the debt collector to place the account on hold pending resolution. 3. Provide written confirmation that this matter is being formally investigated and that steps will be taken to prevent this from affecting other patients. Please treat this matter with the urgency and seriousness it deserves. I look forward to your response within 7 working days. Sincerely, Onele Ngcetane Case number:1017497173
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (50%)
1 Star
2 (50%)