MN
Mishka N
Active since Nov 2022
3
Reviews
0
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Reviews
3 reviews37 months ago
Aramex South Africa Agent cut the call on me when requesting more detail on delays on express shipping
I requested and paid for express shipping from China to South Africa. It took less that 2 days to be released from China, yet has been sitting unprocessed in the Aramex facility in OR Tambo since 5 April until now(11 April). I called to ask why the process was stalled and the call center agent rep**** that it was stuck in customs. When I called back to clarify whether it was customs or the Aramex destination, as I received a notification that it was already in the Aramex facility and ready to be either collected or sent, the agent cut the call. Atrocious service that seems specific to the South African management as always.
0 replies
41 months ago
THIEVES
Victim of Theft at from this company I am shocked that they removed multiple valuables from my boxes during a stressful and rushed move. Belongings to the value of at least R12000 were stolen from me from this company when I trusted them to assist me moving apartments. Definitely can't trust another transportation company after this horrific experience.
0 replies
41 months ago
Appalling Call Center Service
Call center cut the call on me twice in the FRAUD department. Terrible service- they just said they couldn't help and ended the call. Definitely moving to Capitec after this experience.
132 replies
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1 Star
3 (100%)