VP
Vimla P
Active since Dec 2022
3
Reviews
0
Industries
Reviews
3 reviews18 months ago
MTN & VIVO SUPERSTARS
I would like to thank Lukholo from MTN Northgate and the Vivo Consultant for such excellent service. They have gone the extra mile in assisting me with my purchase of a new contract. In South Africa at this point and time, it is so difficult to fine adequate service so it was so pleasing to find such service excellent and professionalism in these two gentleman. So thank you again for your patience and yr vast knowledge of yr product
0 replies
24 months ago
DISHONEST AND RUDE!!!!!
recently purchased a new house. I called Jessica at Locks n More a few months ago re my two wooden sliding doors that weren't locking. A "technician" by the name of Eddy came through to do an assessment. A quote for over R3k was agreed upon. These locks have constantly given me problems with alignment and doesn't lock. I called Jessica last week at their offices and she said she'll get back to me, which she didn't. When I called again this week to ff up, she hung up on me (twice) wen I gave her my name. I then called Eddy to tell him what the problem was. His LOUD, rude response was ... and I quote "We did not give you a lifetime guarantee on those Locks (remember that this was done a few months ago) I cannot be coming to yr house everytime there's a problem. Please don't bother me again, I'm on holiday" unquote. Oh, he did tell me to have a nice day at the end of it. WOW!!!!! I have no words for the ABSOLUTE LACK of integery, honestly and lack of service for Locks n More and their unprofessional staff.
0 replies
41 months ago
Standard Bank - IT CAN BE... USELESS
I don't know which institute, no matter how BAD the service, allows a client to be on hold for 45 minutes before answering their calls. Tried calling the internet banking department 0860 123 0000. At first, I chose the option for them to call me back, which they made me believe will be within 10 minutes. After 30 minutes of waiting for the call-back, I tried again and VOILA, on hold for 45 minutes - not acceptable. City Power and Home Affairs (this is not an exaggeration), answer their calls more efficiently than Standard Bank. When my 45-minute wait call was eventually answered, poor Tommy at the call centre had to bear the brunt of my frustration. Unlike the call centre I'm sure that Standard Bank's credit department is working at 200% capacity collecting all the money that is owed to them. The call centre, however, is just there to provide a service to their clients, so who cares. I'm also sure that poor Tommy is working in there all by himself. I'm thinking Tommy needs a raise and a vacation.
132 replies
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5 Star
1 (33.333333333333336%)
4 Star
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3 Star
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2 Star
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1 Star
2 (66.66666666666667%)