JH
June H
Active since Dec 2022
4
Reviews
0
Industries
Reviews
4 reviews8 months ago
We've been with outsurance for many years and they have always come true for is time and time again
We've been with outsurance for many years and they have always come true for is time and time again. This time I contacted them regarding our cars that's insured by them I spoke to Lance what a pleasant person he did all that he could to bring down our insurance premium with great results. We are pensioners and every cent counts. The Opel that is driven by our daughter Nicolene (she only use it over weekends and is totally dependent on us she sustained a brain injury in 2009 and since then we support her financially) the premium was drastically cut thank you Lance for a good job done. With the Haval that we hardly drive he tried his best to bring the premium down he explained that because it's fairly new car ( even if the mileage that we've done so far is not even 21000 kilometers) they have to look at the book value of the car. I totally understand Thank you Lance for that extra mile you walked to please an old lady. Thank you Outsurance 🙏🏻
53 replies
12 months ago
I spoke to Hilary th...
I spoke to Hilary this morning she was so helpful she's a real asset for outsurance she desperately try to get me to have more things insured She's a real sales person she's a keeper
58 replies
27 months ago
MTN not keeping to their contract
We've had our data contract with mtn since 2014 it was a special they had for uncap data for a small amount,through the years they have phoned and tried to get us to "upgrade " to a different plan. We polity refused. Then on the 29th of December we ran out of data we just could not understand. Bottom line is that "someone " has changed our contract to a 30 g a month, we of course disputed the matter,after many calls and frustration I got to a lady that sens a email to the relevant department as this was ***** . I was then told that it will take 10 working day's for the problem to be resolved so we were without data. My husband is dependent on that data as his a musician . So then earlier this week we got a statement from mtn and I thought ok they've sorted out the ***** but o no nothing of the sort we are still on the 30g . On inquiring they said that,the plan that we were on no longer existed. We told them that it's not our problem we had a contract that we DID NOT CHANGE they have to keep to the contract. My daughter spoke to a Grant Baadjies ( hope I spelled it right) 2 Days ago up to now we didn't hear from him. Ok so now we have data we have to be very selective on how to use it because its not going to last. I FEEL IT'S NOT OUR PROBLEM MTN MUST KEEP TO THE CONTRACT
0 replies
40 months ago
Disappointed
I'm very disappointed with Paul James Newmarket mall. I went there very unsure if I want to I explained to the hairdresser Nikita that I've been jumping from one hairdresser to the other since my hairdresser of many years emigrated and I was not happy with the results from the other hairdresser she assured me that she feels the same way and is just using the one. I was very pleased with my hair when I left cut and blow dry. After a while I noticed that my hair was a little bit longer on the one side and that both sides were not shaped the same I let it go for while. After consideration I first send a WhatsApp to Nikita (she gave me her personal no) she never got back to me it was then that I decided to email them the owner was very apologetic said that Nikita was not in that day and that she will speak to her the following day. Nothing came of it not an apology from Nikita just the owner. They could have said that I must come and that they will fix the mistake. One thing is forsure I'll never go to Paul James
0 replies
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1 Star
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