MD
Michelle P
Active since Jan 2023
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Empty promises
I purchased a big boy flip braai and accessories in November as a Christmas gift for my husband, just before Christmas the flip braai was delivered but no accessories, I enquired and was told the courier company had ****** not only my accessories but alot of other customers as well and that they would investigate and get back to me, we'll I'm following up all the time with empty promises they are still working on it. It's now 3 months with nothing. All I want is the accessories to ne delivered or part of my payment refunded.
0 replies
14 months ago
Numetro staff falsely get you to download clientele app for "free" movie tickets
I am so disappointed that Nu Metro in canal walk have their staff advertising clientele policies under false pretenses. I took my daughter and her friend to the movies and as you approach the entrance you are bombarded by the staff coming up to you with the promise of 2 free movie tickets if you just download the clientele app on your phone, they promise you no deductions will be taken, I fell for it, they still tried to get both my daughter and her friend to download aswell so they could get free tickets l, we were pressed for time as their movie was going to start soon so the person who helped me tolde over and over there will be no deductions but that all my details had to be completed on the app including my bank details. I THANKFULLY did not allow my daughter and her friend to download the app as to my surprise I see I have an authoriser mandate ony bank account and on the 1st February an amount of R160 was deducted fromy bank account. I could not simply reverse the debit order as it's an authoriser debit, I contacted my bank who informed me in order for the to reverse it will cost R75 and there is no guarantee it won't deduct again the following month. I contacted clientele to inform them of what took place at your cinema and the false information the agents are giving in order for you to download the app and we'll I was told I accepted the terms and conditions and can't get my money back. How many other people have been **** to and ****med like this?, nu metro how can you allow your staff to falsely do this to people coming to your cinema, this is daylight *******. I trusted your agents when they said I'm not signing up for anything, that do premiums will be deducted and that I just had to download the app to my phone How many youngsters are having their bank accounts debited now because of lies. R160 isn't alit of money but for principal sake this is not right, what are you going to do about this, I came onto your premises and your agents **** and did this.
0 replies
15 months ago
Unauthorized deductions
I took my children to Nu Metro cinema in Canal Walk and I don't know how many agents gathered around me to offer free movie tickets if I just download the clientele app on my phone, I was assured many many times that it is free and that I would receive 2 x movie vouchers. The agents were very quick with talking, even taking my phone and inserting information a few times BUT was reassured no debit orders will be talen Toy surprise I see an amount of R160 has been debited and it is an 'authorized' debit so I can't even reverse it. My bank says I will have to pay R75 to have the funds reversed but there is no guarantee that next month the debit won't be taken again I want this canceled, this is an unauthorized debit order, this is *****, how many children have they done this to. I want someone to call me and cancel this nonsense I don't even know what I'm paying R160 for? I'm going to take this further if I don't get assistance
53 replies
19 months ago
2 Pot application DELAY/no communication
Old mutual only allowed their clients to apply for the 2 pot on 23rd September whereas other companies started on 1st September. There is no communication you don't know what is happening with your application, this is unacceptable other companies are paying out within 5 days. There is no communication on how you can follow up, no contact number, email address and that is why I've had to put my complaint on Hello Peter.
53 replies
39 months ago
TELKOM/VUMATEL INTERNET STILL DOWN 4 DAYS NOW
My vumatel Telkom internet has been down since Friday, I've called Telkom so many times and all they do is give me a Ref number, it is now Monday and yet another Ref number, I pay alot of money, my family work from home using wifi but have now had to go into work Vumatel don't have a number and so we must call Telkom.... How much longer must I wait, how many different answers am I going to get from Telkom call centre agents, I'm so fed up I'm thinking of canceling the latest Ref number I've been given is:69489332
53 replies
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1 Star
5 (100%)