J
Jethro
Active since Feb 2023
4
Reviews
0
Industries
Reviews
4 reviews12 months ago
Misleading ads with no disclaimer
Quite pathetic, ordered something from their website only to receive the wrong item. When raising this with support, they were very quick to blame me for the situation. They then stated I should have read the disclaimer. After back and forth emails, they agreed that Babies R us didn't have the nessecary disclaimer, but Toys R us did and as they are the same company its is on me. Quite pathetic, update your site, train your staff and send the correct Squishmallows to your online customers.
0 replies
12 months ago
Misleading adverts with no disclaimers
Quite pathetic, ordered something from their website only to receive the wrong item. When raising this with support, they were very quick to blame me for the situation. They then stated I should have read the disclaimer. After back and forth emails, they agreed that Babies R us didn't have the nessecary disclaimer, but Toys R us did and as they are the same company its is on me. Quite pathetic, update your site, train your staff and send the correct Squishmallows to your online customers.
0 replies
28 months ago
VERY POOR!!!
We had previously used Langeberg Busdiens successfully for our travels, booking a seat via email. However, during a trip booking, we encountered significant issues. After receiving confirmation and banking details via email, we made the payment, only to be told that the account details were incorrect, despite using the official email address, consistent with our previous booking. Upon contacting the company, we were informed about a hacking incident six weeks prior, a recurring issue they acknowledged but continued business operations. Subsequently, alternative banking details were provided via WhatsApp. When discussing the matter with a company representative, they disclaimed any responsibility for the situation. This experience raises serious concerns about Langeberg Busdiens' commitment to customer protection. We advise exercising caution when considering their services, as our encounter implies potential security risks and a lack of accountability. ⚠️
0 replies
39 months ago
Good work from team Jasure
I was very happy with the service received from Jasure. I had an unfortunate incident in Jonkershoek which resulted in a broken bike. Within a day after submitting a quote for repair I had an outcome from them. Megan is a great help! Would highly recommend.
60 replies
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1 (25%)
4 Star
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2 Star
1 (25%)
1 Star
2 (50%)