KM
kediboe M
Active since Feb 2023
4
Reviews
0
Industries
Reviews
4 reviews3 weeks ago
Unauthorized Placement Under Debt Review
I am writing to formally express my frustration and dissatisfaction with how my case has been handled. I recently contacted DebtBusters for assistance regarding my loans and was assisted by a consultant named Sindisiwe Mbokazi. She asked me to sign documents, stating that they were only needed to check whether I qualify for debt review. Minutes after I signed, she called back to say that I do qualify and asked if we could proceed. I clearly and explicitly told her that I needed time to think about it and requested that she call me back on Monday so I could make a decision. To my shock, on Monday I started receiving emails from my credit providers informing me that my accounts had already been handed over to DebtBusters and placed under debt review — without my consent. Since then, I have made multiple attempts to contact Sindisiwe Mbokazi without success. Other consultants have promised that she would call me back, but I have received no response. Instead, I continue to receive confirmation emails stating that my accounts are under debt review. This is completely unacceptable. At no point did I give authorization for the process to proceed. I was very clear that I wanted time to consider my options before making any decision. I demand: Immediate clarification on how my accounts were placed under debt review without my consent. Urgent reversal of this process if it was done without proper authorization.
15 replies
6 months ago
I am writing after several months of attempting to get assistance without success. Earlier this year, I took out a cover with Cartrack for 240r(219+21), which included a panic button feature. After the first debit was processed, I contacted Cartrack for c
Cartrack failed to include promised panic button, requesting urgent resolution.
91 replies
29 months ago
I would like to write a review about Cartrack On the 22 December cartrack double debited my account for the amount of R529
I would like to write a review about Cartrack On the 22 December cartrack double debited my account for the amount of R529.98. The contract I have with them states that on the 20th of every month they will debit R264.99. I called them the same day requesting a refund and I the call was just logged today five days later. The consultanted I spoke to (Nomfundo Dlamini) had no apathy and and told me there is nothing she can do.I then asked her to transfer my call to her line manager but she transfered the call to another consultant.
304 replies
40 months ago
Nedbank bad service
Nedbank debited me twice on different accounts(Capitec and Nedbank).I then asked for a refund and was told that Bhavana will contact me till now nothing has happened. Their consultant keeps on hanging up the phone on me
0 replies
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4 (100%)