Active since Feb 2023
Since my car got hit from the back on the 31 july 2024,i haven't received any communication from my claim I've called so many time and send some emails either the person is not available or he is in a training,his supervisor doesn't answer calls ,the manager also hasn't rep**** to my emails...9 months down the line nothing concrete yet.HOLLARD i know the access was paid long time ago cos the front desk lady told me so...i will never recommend anyone to use HOLLARD ..im also beginning to think that its a race issues .There's NOTHING GOOD ABOUT HOLLARD...I HAD A VERY HORRIBLE EXPERIENCE.
Since august 2024 hollard is still not doing right by me,hollard is really doing me dirty...at this point i don't even think they deserve a star and if that's how their services are i feel sorry for their clients..worse their Agents never reply any emails and always out of the office...what a nightmare and a shame
I was hit at the back on the stop and go, the driver used my car as brakes after his brakes failed him, upon claiming we were asked to submit evidence and few quotes from different car mechanics, after months of claiming Im still waiting for HOLLARD INSURANCE to pay for the claim, now the agent is demanding more evidence of the damage after we have send them the quotes assessed by mechanics, the agent is playing rat and cat instead of paying they are demanding evidence,,,,.. Wasn't the mechanic the person who assess the damage beside the pictures of the damage that was send to them? Or do they want us to create damages that are not even there? Are the agents also mechanics? Maybe hollard should send their own mechanics then cos they are are trying so hard to frustrate us and that's not going to happen.. HOLLARD MUST DO WHAT'S RIGHT
They were appointed 2 month's ago to manage our complex taking over from another trust which mismanaged the funds. Instead of going through the complex finances per unit to check who was not paying levies and held them accountable the entire complex has to pay for people who were not paying, suddenly without warning our water has been cut off. This is a violation of human rights.. Its actually inhuman
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