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KERRI-LEE SCHNEIDER
Active since Feb 2023
5
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5 reviews2 months ago
Dis-Chem Atholl Bluebird: Where Incompetence is Lethal and Your Prescription is a Gamble
It is genuinely frightening to realise that Dis-Chem Atholl Bluebird is an enterprise entrusted with dispensing life-saving medication. If you value your health — or the health of your loved ones — you should treat this branch not as a pharmacy, but as a cautionary tale of corporate negligence. Medical Russian roulette The level of incompetence at the dispensary is nothing short of catastrophic. In a field where precision is everything, this branch treats medication like a guessing game. It is a terrifying reality that they can—and do—supply psychiatric medication in place of diabetic medication. This isn't just a "mistake"; it is a life-threatening error that speaks to a total lack of oversight and basic pharmaceutical knowledge. The "shortened supply" **** The negligence doesn't end with the wrong pills; it extends to the quantity. Always count your medication before leaving the store. It is a recurring theme here that you pay for a full prescription but walk out with a shortened supply. Whether this is due to sheer laziness or a systemic attempt to skim off the top, the result is the same: the customer is de*****ed. A void of professionalism The staff—specifically the pharmacy assistants—seem to view customers as an inconvenience to their day. When they are actually available (a rarity in itself), they are: Uneducated as they are lacking basic grasp of the products they handle. Disrespectful and rude as they approach health concerns with a sneer rather than support. Completely disinterested as they have mastered the art of looking busy while doing absolutely nothing to help. Dis-Chem generates massive revenue, yet they clearly refuse to invest a single cent into staff development or basic customer care at this branch. Do not gamble with your life here. Take your hard-earned money and your prescriptions to a provider that actually respects the gravity of healthcare.
0 replies
2 months ago
MWEB is a masterclass in how to fail customers in the digital age 🚫💸 #MWEBFail #CustomerServiceNightmare #SouthAfricaFibre
If you enjoy the sound of hold music more than actual internet connectivity, or if you always wanted to experience the sensation of throwing your hard-earned money into a void, then MWEB is the provider for you. For everyone else, consider this a final warning: Run. The "management" myth The most glaring issue is the complete lack of accountability. Speaking to a manager at MWEB is like searching for a mythical creature; they simply do not exist in any functional capacity. The leadership appears to have mastered only one skill: lining their own back pockets while the customers they supposedly serve are left stranded. There is a total vacuum of integrity and humility at the top, trickling down into a service culture that is entirely dismissive. Technologically ancient In an era defined by AI-driven efficiency and high-speed responsiveness, MWEB operates like it’s still 1990. They are completely misaligned with the modern world. Their systems are outdated, their "support" is a loop of automated dead ends, and they lack the basic understanding of what a "follow-up" entail. They do not just fail to resolve issues; they seem fundamentally incapable of seeing a single task through to completion. The service graveyard • Zero customer value so do not be mistaken; you aren't a client to them; you are a monthly debit order. The moment you sign up, the "care" ends. • Cancellation is a trap and trying to leave MWEB is a nightmare. They will hold your line hostage and ignore your requests while continuing to bill you for a service they aren't providing. • Support is an oxy***** as you are expected to spend hours on hold, only to be disconnected or met with an agent who lacks the tools, training, or desire to help. A WARNING: Do not allow this company to cause you another moment of unnecessary aggravation. Save your frustration, keep your dignity, and move your business (personal and professional) to a competent provider that understands the value of a human being. MWEB is a sinking ship that does not deserve another cent of your money.
0 replies
10 months ago
An Offish Affair 😞
Selected the cafe for a family lunch. Unfortunately, the experience of the delicious food and wonderfully friendly waiters was negatively *****ed by the miserable and unhelpful owners. They lack in social skills, humility and lost the memorandum that the customer is your paycheck! Moral of the story, not worth revisiting!
0 replies
12 months ago
Thanks for Good Service!
Matla was very efficient and helpful amd dealt with my query in a very professional and joyful manner. Thanks Matla!
58 replies
38 months ago
Unpleasant experience
We bought three custom furniture pieces from Ceilo in November last November and paid in full in cash. Though the general interaction of employees in the store was pleasant, that's where the good news ends! Following up on delivery of our items was nightmarish! The service rep had no decency to keep us informed about expected timeframes on receipt of our order. The accountability was entirely ours! We had to do all the follow ups constantly and take the issue directly to head management before any matter of professionalism, respect or commitment was showcased. We then had to organize for someone to out our couch together, given that not every home has their own DIY drill! Do not visit the Stronerigde branch, completely ill advised!
56 replies
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1 (20%)
4 Star
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3 Star
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2 Star
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1 Star
4 (80%)