BS
Brigitte Sierra-Petrick
Active since Mar 2023
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
Brilliant work
Stephan was absolutely fantastic to work with during our bond application. From start to finish he was professional, efficient, and incredibly helpful. He really went the extra mile to secure us the best possible deal and made what can be a stressful process feel smooth and easy. He kept us updated every step of the way, explained everything clearly, and handled all the back-and-forth with the banks like a pro. You can tell he genuinely cares about getting the best outcome for his clients. If you’re looking for someone who knows the bond process inside out and will work hard to get you the best rate, Stephan is your guy. Highly recommend!
0 replies
2 months ago
Disgusting process
Dear FlySafair Customer Service, I am writing to formally raise my dissatisfaction with your current flight change process, which I found unnecessarily complicated, inefficient, and frankly unacceptable. A return booking is made as a single itinerary. However, when attempting to amend that booking, customers are forced to change the return flight first, exit the process, and then go back in to amend the departure flight separately. There is no logical reason why a customer should have to complete two separate transactions to modify one booking. This structure not only wastes time, but it also requires two separate payment processes. From a customer perspective, this feels unreasonable and exploitative. It creates the impression that the system is intentionally designed in a way that disadvantages customers rather than supports them. In an industry where digital convenience and user experience are standard expectations, this process falls significantly short. Managing a booking should be seamless and intuitive — not a frustrating, multi-step exercise that results in duplicated administrative effort and charges. I would like a clear explanation as to why this process is structured in this manner, and whether FlySafair intends to revise it to allow customers to amend a full itinerary in a single transaction. I look forward to your response and trust this matter will be taken seriously.
0 replies
13 months ago
STAY AWAY FROM WEBAFRICA
WARNING to all others thinking of using Webafrica! JUST DON'T!!! They are the worst fibre provider in the country. We thought about changing from our current provider to them, due to the good offer. From the get go everything was a mess. You can't ever speak to anybody, all their communications need to be done via Whatsapp or chat on their website, I once had to wait 2 days before someone chatted to me. Then they pass you from one place to the next. I eventually cancelled before the service started, as if that is how they start, imagine how it will finish. They confirmed the application was cancelled, but then low and behold, month-end they cut my service, and their service wasnt activated, so I was without service, and I work from home!!!!! Took almost a week to resolve that. Then after they again confirmed all is cancelled, they took payment. It took me another week or so to get that sorted. And then today I get notified that I was handed over for bad debt! Honestly, I have no words for this lot, other than, STAY THE HELL AWAY from these ppl, they are horrific!
0 replies
27 months ago
Cancellation don't get actioned
I have been trying now for over a year to CANCEL my data contract. I just don't have the need for it. I've done the paperwork, I've chatted to a person at Telkom. They tell me it will be cancelled, and 20 months later, the contact is still going! I'm sick of it, I WANT TO CANCEL!!!!!!!! I'm paying for data I dent use, and just not able to cancel this. Enough, worst company on the planet. My cancellation ref 75880411. I received and sms to say they will action, but NO, i got another bill this month and even with a debit order, all of a sudden i'm behind! NO NO NO, Telkom, you are disgusting!
0 replies
28 months ago
Over priced !!!!
I won a R15k voucher with Flight Centre, I made us of it now in Dec, only to find out that they have more than a 50% handling/admin fee on the booking. We are a bit horrified that the room we in at Pezula rate is R2900 per night (hot tub suite) and we paid through Flight Centre R6564 for the same room. I work in sales so I know Flight Centre take a handling fee but 50% ????? We are deeply disappointed- we could’ve easily stayed a couple more nights! This has left a really poor taste in our mouths, and i will be sure to not recommend Flight centre EVER!
128 replies
38 months ago
Worst ever
Wish there was a 0 rating! We ordered a very expensive bed from OneDayOnly - Cielo and the incorrect mattress size was delivered. This is a over a week ago, and we are battling to find people to talk to, to fix this. And once we finally spoke to someone they gave no feedback, and then a delivery was made today AGAIN with the incorrect size mattress and no collections of the others. We are now living with ALL this on our veranda for over a week! and NOBODY seems to care, I mean this was expensive stuff, and it is just sitting here! I'm so fed-up! Worst ever service and would not recommend to anyone!!!! disgusting - at this point i will just send this back!!!!!!!!!
53 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
5 (83.33333333333333%)