Active since Mar 2023
After WhatsApp's, Emails and phone calls for very specific requirements agreed on there is just no reply at all.
*****ulent activity. They impose ******** debit orders that runs daily leaving a persons account in a negative state. I have a credit with them but the very rude and unprofessional agents doesn't know whats going on and the finance department neither. We have tried cancelling the debit order numerous times.
The school and it’s managing office is there for self gain and not for the well being and education for our children. After months of back and forth emails and meetings we were finally allowed to meet with the principal whom listened attentively and promised results and immediate steps to better guide and assist, this has not been the case and nothing has changed. The principal and deputy principal just talk and always want to send your child to some sort of the******. The grade 2 teacher is allowed to manipulate and treat children like animals by not allowing them bathroom breaks and or to call parents when sick, this teacher has a reputation on social media and alot of parents have multiple issues about this teacher and nothing is being done from the school to assist and or to reprimand this teacher. Think twice before sending your child to this school, I wish I hadn’t.
They were effective and efficient in JHB with my previous orders; however when they need to deliver in CT and take supporting documentation to finalize the process it seems to be too much work and effort to do so. I would rather use someone else or collect in the future.
After a very lengthy and diffucult road i finally received my rain router, however the simcard has not been Rica'd and I have to keep phoning rain and talking to poeple who seems to be working from home telling me to wait 24hrs it will come on. Rain have created a profile for me on thier platform and to get those detail was another issue. It has been almost 72hrs and still no signal or anything from rain, the router is now just wasting very expensive electricity. WHY?
I signed up on Monday 01/05/2023 with an consultant for uncapped wifi with a Rain 5g router, they insisted on payment before the order could be finalized. On payment which was done immediately and confirmed by Rain and the consultant the order was booked and scheduled for delivery 3-5 days later. I followed up with the courier company and delivery was scheduled for Friday 05/05/2023 between 09h00 and 11h00. This never happened due to Rain cancelling my order without any notice, I called them to clarify but the consultant was busy chewing and the line kept disconnecting after a long battle she couldn't give me any clarity and I requested a refund which will only maybe be authorized 5 days later. This is utter poor.
After my initial review on Planet42, I received feedback from the company and they rectified my complaint efficiently and effectively as promised and the official documentation has been received by myself stating the outcome. Their service has improved and I'm now confident to recommend them.
After numerous WhatsApp and email messages asking for contact and physical address details there are simply no reply, the only listed address for them is an accounting firm and they also informed me that they get visitors daily asking for Planet 42 and even have received SUMMONS delivered to this address also for Planet 42. I had a vehicle rented from them and have returned it with confirmation on applicable fee's etc, now they are condoning their own contract and messages and literally wants 7x the amount agreed upon which was already paid to them at the end of Feb 2023. I do not know how or where or why but I know that this is not the correct way of doing business.
Dawid gave me exceptionally good service
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