Mpoledi S

Active since Mar 2023

Reviews

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Reviews

7 reviews

5 months ago

Great Customer Service

A big shout out to the Sfaff members at Old Khaki Woodlands,Forever friendly and helpful.The truly care and give great customer service.Yvonne is amazing

0 replies

Old Mutual

5 months ago

Don't do business with Old mutual

Worse Company ever,With *********** staff members,Was a members for years .Paid lots of premiums and i had to cancel every business i had with them.

1 reply

Old Mutual

12 months ago

Bad staff members and company not willingly to take accountability

Old mutual staff member,covered my Uncle twice he has 2 policies and my Aunt wasn't covered I wasn't even aware i paid my policies every month,because of that negligence,My Aunt policy lapsed,It had been months trying to resolved this issue,I am send from pillar to post,My Aunt passed away on the 31st of July before the matter was resolved ,I had to go and get personal loans to assist with funeral.I need help to resolve this

3 replies

PEP Woodlands

21 months ago

Very humble and helpful

The staff member (cashier kgaugelo) at PEP Woodlands is helpful and very friendly

0 replies

Huawei Technologies

39 months ago

Compliment

I would to give a big compliment to Huawei Menlyn Customer service. They are friendly and very helpful all the time.They have so much patience.I was assisted by Amelia she is such a super star

0 replies

Cell C

40 months ago

Bad Customer service from Cell C and Hollard Insurance

After Cell C and Hollard Insurance put me through Hell for 2 months,my insurance claim was finally approved with the help of Hellopeter ,I paid my excess fee 7 days ago. Proof of payment was emailed ,I haven't received any call or communication about when will my device be delivered.I have never dealt with such unprofessional and *********** brand like Cell C.I have tried calling them to follow up ,you hold on for a long time to speak to the call Center , when you get disconnected they dont even border to call you back, What more do i need to do to get a good customer after i have been with this brand for 8 years.

7 replies

Cell C

41 months ago

Bad service from Cell C.

I have a contract with Cell C, I have been their customer for more than 8 years, I was Using a Huawei P30 which was Insured with them and Hollard , I upgrade to Huawei 9 Se last year October i ask the consultant who was helping me to also upgrade my Insurance to cover the new device she agreed and assured me that she has done it on the system,I lost my phone on the 26th of February submitted all the documents needed from me , only to find out that the consultant never upgrade my Insurance it is almost a month, i have been sent from post to pillar i dont know what to do anymore ,the consultant is saying that my case is still pending and when u call the Insurance department i get asked if u have proof that i have insured the new device the supervises or team members are never available,they promise to call me back and they never do that,however they are still billing me, I dont know what to do anymore. I will never do any business with Cell C in the future and i will not recommend anyone to do so ,I am busy loosing business because i dont have a reliable phone,can some take responsibility for this matter,replace my Phone or pay me back my premiums, since your staff members are so unprofessional both in stores,call centres and their superiors

5 replies

Review Distribution

5 Star

3 (42.9%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

4 (57.1%)

Mpoledi S

Reviews

Great Customer Service

Don't do business with Old mutual

Bad staff members and company not willingly to take accountability

Very humble and helpful

Compliment

Bad Customer service from Cell C and Hollard Insurance

Bad service from Cell C.

Review Distribution

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