AR
Aneebah R
Active since Mar 2023
4
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Reviews
4 reviews27 months ago
VW Lindsay Saker service horrible, car purchased from them a nightmare
I purchased a new vehicle from VW East Rand Lindsay Saker on the 19 December 2023, I have had endless issues and considering that it is a new car, and the dealership has not been accommodating in making this experience any easier but rather cannot wait to stop having to deal with me.
0 replies
37 months ago
LENASIA VW - UNPROFEESIONAL, IMCOMPETENT & DISRESPECTFUL
I have had endless problems with VW LENASIA, my car had gone in for service in February where an incident in their workshop had happened and my car was damaged, it was gone back to them for repairs twice where it is still not fixed as it should when my car was taken to them the first time. The car was sent to the panel beaters ****r Panel & Paint shop and still not repaired, whenever this is brought to their attention, they shifting to blame to me as if I painted and is not willing to take responsibility for the damage, besides the damaged caused I have received nothing other than disrespect from the service manager Aadil Mangera as well as the dealer principal Martin Hoekstra. I would advise not to purchase vehicles from them or take your vehicle to them for service as the after service is absolutely disgusting and unprofessional. We are now in April they have completely ignored my requests for reports etc. cherry on top no apology has been received from them from the date of the incident.
0 replies
37 months ago
****R PANEL & PAINT SHOP - UTTERLY IMCOMPETENT, DISRESPECTFUL AND UNPROFESSIONAL
I am utterly disgusted at the service received from ****rs Panel and Paint Shop. My car has gone to them for repairs by VW Lenasia as they were responsible for the incident in their workshop, repairs happened in February 2023 and had gone back after the repairs were done as there was overspray on my car, it has come back and yet has still not been resolved now they refuse to take responsibility for this. When the panel beaters were advised of my unhappiness, I has gotten a call from Zaid who works at the shop who was extremely rude to me and shouted at me at the same time, I would advise not taking your car to them as they are absolutely unprofessional and move blame to anybody else as they DO NOT take responsibility for the mistakes they make.
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37 months ago
VW LENASIA
I am truly disappointed with the service I have received from VW Lenasia. I cannot describe the frustration and disappointment I feel having to deal with the whole situation as well as to look at my vehicle in this state, when the car was taken by VW Lenasia, all was in order except for the brakes and now my front bumper has been replaced, rear bumper had to be realigned and now the scratches and paint splatter. I had written an email informing them of the situation on the 17 March 2023 and have not received a response or a courtesy call from them for an apology or update.
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Review Distribution
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1 Star
4 (100%)