Active since Mar 2023
I had a nasty experience with Garden Court Hatfield in two weeks, first was the Reception staff who did not pay attention to a guest, they responded to me not even looking at me but looking at their keyboards, I called them to order however, the male attendant continued going through folders on the desk still not paying attention to what I'm saying. The following week I had meeting with my associates at the same venue, when driving in, coming to their boomgate, I found the boom upright (opened), I drove through but just as I drive the boom closed, hitting my vehicle on the windscreen and mind you, the boom has spikes on the floor, my left front tyre was punctured and I laid a claim but was told there's nothing they can do because there is a disclaimer. I'm disappointed that this is the business operation of Southern Sun. Secondly, there is no warning sign that says, 'If boom is upright (open), stop and wait for the boom to close'. Why have spikes at entrance boomgate ? You cannot let innocent customers incur damages to their vehicles only to tell them there is a disclaimer. Management must put a visible sign as I suggested above to warn innocent drivers because apparently their boom resets or reboots at certain times on it own but the Manager will not admit to that.
I bought a Renault Duster 2020 last year July from Mit Mak Motors Pretoria North, the fuel flap was not working, the cable that locks the fuel flap was broken but I was promised that I must bring the car after few days because they have ordered the cable from France....I followed up with them early December last year but I was informed that the cable has been ordered from Germany. The lady who assisted me with this issue has since resigned and I followed up before she left and I happen to speak to Johan who reiterated that the cable has been ordered but because it is fairly a car model its spares are not readily available....which is understandable, however, the fact that I don't get updates from their Operations Manager leaves much to be desired. Johan told me that their Coordinator will keep in touch with me and give regular updates, I have not received any update this year from their Coordinator, the disrespect black people get is loud, if it was a white person he would be updated regularly and that's a fact.
I would like to know if this is legal, there are two Total fuel stations at the main fourway stop in Rosslyn industries. The filling station is at a main busy junction where there is a lot of heavy traffic count per hour, worse during peak hours. Main customers are truck drivers, delivery vans and local people passing the area going to work. My concern is that prices at these two Total fuel stations are so ridiculously high and that's absurd, just this morning I went in to buy R12- 00 Vodacom airtime but was told by cashier that it is now R14-00 !! Not only that, juices, ready cooked meals and other products' prices are suspiciously high, abnormally but because customers are desperate, they don't have any where to go at the moment they need something, owner is talking that unfair advantage. I still want to ask Vodacom if they allow their products to be sold at that ******* price. Can someone advise if this is legal ?
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