SL
Stephan L
Active since Apr 2023
3
Reviews
0
Industries
Reviews
3 reviews14 months ago
Roxanne Graham gave ...
Roxanne Graham gave delivered a great and prompt service
53 replies
32 months ago
RENASA INSURANCE and VAPS - Poor service
Renasa as underwriter for VAPS are the worst in insurance I ever met. I claimed for two vehicles that was destroyed in a fire. They honored one claim, with an abnormal excess, but the second claim is at the ombudsman. Its now 8 months since my loss. They do not want to collect the one vehicle which claim is settled and want to wait to collect both as it is, according to them, cheaper. I charged a small storage fee, now they threatening me with ******** charges... hahahaha. The s**** is placed in the street.... Please, do yourself a favor and stay away from VAPS and Renasa.
132 replies
37 months ago
Another bad insurance experience!
Our company's fleet are insured with VAPS. We had a fire in December 2022 where the building and contents were demolished. Two forklifts and a trailer are claimed for but to date none of them are honoured. They make rediculous rulings, ie: 1 forklift was insured for R80 000 but they offer me R13 000 as settlement. None of their management wants to get involve, answer a phone call or an e-mail. The only thing they did immediately was to increase our premium due to "high risk".
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)