CG
Coert G
Active since Apr 2023
3
Reviews
0
Industries
Reviews
3 reviews3 months ago
There are no words to Describe
First I think Hellopeter should make it possible to give a rating of zero stars for companies like this one. First I was bombarded with calls saying I need to pay my TV License as I am behind with R 1400 and some change. I've requested to have get a statement from January 2017 to December 2019, as I know that I've made payment years in advance during that time. In the mean time one of their agents called me and I asked her to check my payments between the time period mentioned above. She checked on the system and found that I am actually up to date with my payments. Then my account was apparently given over to her senior who is now the one responsible to "fix" this problem. I've been sending email, calling using the WhatsApp platform just to get hold of them but nothing, they don't answer when you call (To date tried to call them over 50 times) Still waiting for my call back, replay to my emails and still no statements. Then to top it off the SABC is still adding penalties every month It's now been over a month still nothing. Worst costumer service ever. Hopefully I will get a response now
0 replies
20 months ago
Friendly and excelle...
Friendly and excellent service, easy to join with great packages
53 replies
37 months ago
Worst service ever
Coert Grobbelaar a week ago NEW 06/04/2023 - this query had now been handed over to the ombudsman, I decided to proceed with this after the nice message they sent to me. I sent them the slip of the sealant that was purchased, don't know how are you supposed to flash …More Photo 1 in review by Coert Grobbelaar Photo 2 in review by Coert Grobbelaar Photo 3 in review by Coert Grobbelaar Photo 4 in review by Coert Grobbelaar +12 Preston Wood Local Guide·37 reviews·173 photos 3 months ago I am more than pleased with the professionalism and service supp**** by Wendy Factory. …More Photo 1 in review by Preston Wood Togosis Spam 15 reviews·2 photos 6 months ago This company refuses to come out and fix any installation issues. Take a look at these photos. A plank wasn't long enough but they put it in anyway. The unvarnished insides are exposed to the elements due to a misaligned plank, it would …More Photo 1 in review by Togosis Spam Photo 2 in review by Togosis Spam 10 Wendy Factory ***ner) 6 months ago You not even our customer These 3 complaints is the same person See foto in post above theirs, nothing wrong with it, and the signed invoice clearly showing no double door? We are not at fault they,are unreasonable. We even offer to come and do it for them at a reasonable price, and Coert Grobbelaar a week ago NEW 06/04/2023 - this query had now been handed over to the ombudsman, I decided to proceed with this after the nice message they sent to me. I sent them the slip of the sealant that was purchased, don't know how are you supposed to flash harry a roof if the roof is so weak it can't hold your weight. Hi everyone me again, I've added another picture of what they sent me this morning. What ******* I'm quoting below, "Dear Coert, we have a warranty claim procedure in place which you have not followed. No proper proof of treatments has been sent in the required time and no warranty activation has been sent to me and nor did you send any photos where you have flash harried the roof so I will no longer be entertaining any form of communication unless you can provide me with all of the above as per agreement. If you provide these things you need to do so on email as per agreement." They send me this after months of begging for assistance. Hi everyone I said I'll give feedback on Monday, and guess what, no response from the wendy fabriek!!!!!! like always. I've just completed the form for the ombudsman and will be sending it tomorrow. Hopefully something will happen? Just some feedback on my initial complaint, So yesterday I received another whatsapp from the wendy factory stating that I'll receive my quote that day, In frustration with the constant hassles I recomended that they leave the quote and come fetch there wendy pay me my money back. Shocker no response like usual. Like I said in my previous post my next step will be the ombudsman but will give them till Monday. I'll give another update on Monday night but I'm almost sure the ignore button will be pressed again!
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)