LS
Lindsay S
Active since Jul 2011
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
******** *****sters
these guys are *****sters, I have raised a case with my bank. They are ********.
0 replies
24 months ago
Victor and Msizi delivered our new mattresses and helped me to unroll the plastic and put them onto the bed
Victor and Msizi delivered our new mattresses and helped me to unroll the plastic and put them onto the bed. Very grateful
53 replies
32 months ago
Don’t order from Makro Online
I ordered something online over a month ago - the order still says pending dispatch. I asked for them to cancel the order twice and I have not got a response both times.
132 replies
45 months ago
Stolen money onine- posing as reputable courier company
I paid for a courier to be done from KZN to JHB over a week ago. The money came off my credit card online and that's where it ended. No email. No phone call. Nothing. The only thing missing is my money. Their phone number is disconnected and no response to my email. They have just stolen my money- criminal.
0 replies
127 months ago
NEVER USE @HOME FOR GIFT REGISTRY
This is the second complaint I am writing about @home in week, surely that says something about how broken the customer experience is.<br> <br> I have now (after all the road blocks along the way) had my registry delivered only to find that one of our gifts was just not delivered. My husband and I walked into the sandton city branch to find out where it was and why it was not delivered and they could not tell us. They have now said they have no idea how to tell us where the gift was bought and who it is from. This is outrageous and it is one step short of theft. If you are going to offer a service then you need to be able to tell a customer where their gifts are and why they have not been delivered when they have clearly been paid for. <br> <br> I have had little to no follow up from @home and no response to my last complaint on hello peter and am generally quite disgruntled. I have already convinced numerous friends not to have a wedding registry through @home due to their exceptionally bad user experience. <br> <br> I'd appreciate if someone could follow up and tell me where my outstanding gifts are?????<br> <br>
75 replies
128 months ago
Don't make your wedding registry through @home!!!!
I created an online gift registry on the @home website with the assumption that once my wedding was over I would be able to swap items and move things around.<br> <br> First bad experience: After my wedding there was no where on the website to explain how I go about getting my gifts, who the gifts that were bought are from and how I could swap them around (I still assumed at this point I could). <br> <br> Second bad experience: I emailed the customer care centre on 3 different occasions with no response for days and eventually resorted to complaining on social media where a nice person called Mark picked it up (I have no complaints about him) however, he informed me that there is no way for me to change any of the gifts because they were presents/gifts. WHAT MAKES THIS ANY DIFFERENT? According to the CPA I have a right to exchange goods purchased for money should I wish to as long as they are in the same condition as when bought.<br> <br> In a nutshell, the website is not user friendly, there is no upfront message managing your expectations about the fact that you are bound to the gifts you choose and can't make changes AND will not be shown how to redeem the gifts with out spending hours on the phone.
75 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (33.333333333333336%)
1 Star
3 (50%)