GU
Gina U
Active since May 2023
8
Reviews
0
Industries
Reviews
8 reviews21 months ago
Harassment and Privacy Violation by Newtons Inc. Attorneys under Absa Bank"
On June 15, 2024, I received over 10 harassing calls from Newtons Attorneys, under ABSA Banks instructions, regarding an outstanding amount of R1900 on my Absa credit card, which I have been diligently paying. Despite being in a meeting, they persistently called, even contacting my friends and disclosing my private financial matters. This is a clear violation of the POPI Act. I have never denied my debt and have been making regular payments, so I do not understand this harassment. When Busisiwe Majubane called, I asked why she was contacting me and sharing my personal financial details with others. She claimed Absa provided a file with various contact numbers and they were unsure which to dial. She assured me that she had deleted the unnecessary numbers, retaining only my two main numbers, including my work line and email address. To my dismay, today she called those numbers again, showing impatience despite my previous compliance. I work in a corporate environment, often in meetings, and cannot always answer calls immediately. We had agreed that the payment due date is the 17th of each month. However, I have already received four text messages and numerous calls before the due date. It is unfortunate that my long-standing relationship with Absa, spanning over 20 years, is ending on such a sour note. This conduct is entirely unacceptable.
58 replies
21 months ago
Harassment and Privacy Violation by Newtons Attorneys under Absa Bank
On June 15, 2024, I received over 10 harassing calls from Newtons Attorneys regarding an outstanding amount of R1900 on my Absa credit card, which I have been diligently paying. Despite being in a meeting, they persistently called, even contacting my friends and disclosing my private financial matters. This is a clear violation of the POPI Act. I have never denied my debt and have been making regular payments, so I do not understand this harassment. When Busisiwe Majubane called, I asked why she was contacting me and sharing my personal financial details with others. She claimed Absa provided a file with various contact numbers and they were unsure which to dial. She assured me that she had deleted the unnecessary numbers, retaining only my two main numbers, including my work line and email address. To my dismay, today she called those numbers again, showing impatience despite my previous compliance. I work in a corporate environment, often in meetings, and cannot always answer calls immediately. We had agreed that the payment due date is the 17th of each month. However, I have already received four text messages and numerous calls before the due date. It is unfortunate that my long-standing relationship with Absa, spanning over 20 years, is ending on such a sour note. This conduct is entirely unacceptable.
0 replies
24 months ago
"Disappointing Service and Payment Shortfall: My Experience with Auction Nation Centurion Branch"
Certainly, here's the revised review including "Auction Nation": "It's been a month since I've been waiting for my refund, and my experience with the Centurion branch of Auction Nation has been extremely disappointing. The staff there have been consistently rude and unhelpful, often speaking with attitude. In particular, Thabiso Nkosi, the Debtors Learner, has been inconsistent in his responses, initially deflecting responsibility for refunds and then suggesting that customers should visit the offices daily to inquire about their refund status. Finally, when the payment was made, it was short by R4000. This level of service is unacceptable, and I would caution others against dealing with Auction Nation."
0 replies
24 months ago
Disappointing Service and Payment Shortfall: My Experience with Auction Nation Centurion Branch"
Certainly, here's the revised review including "Auction Nation": "It's been a month since I've been waiting for my refund, and my experience with the Centurion branch of Auction Nation has been extremely disappointing. The staff there have been consistently rude and unhelpful, often speaking with attitude. In particular, Thabiso Nkosi, the Debtors Learner, has been inconsistent in his responses, initially deflecting responsibility for refunds and then suggesting that customers should visit the offices daily to inquire about their refund status. Finally, when the payment was made, it was short by R4000. This level of service is unacceptable, and I would caution others against dealing with Auction Nation."
0 replies
24 months ago
Disappointing Experience with Auction Nation: Poor Refund Process
I am compelled to share my recent experience with Auction Nation, as it has been marred by a series of disappointments and frustrations, particularly concerning their refund process. On 11 April 2024, I initiated a refund request due to unforeseen circumstances surrounding the sale of a vehicle I had bid on. However, what followed was a cascade of delays and miscommunications that have left me deeply dissatisfied. Despite my efforts to stay engaged and communicate effectively with Auction Nation, I have yet to receive any concrete updates or resolution to my refund request. Initially promised a 10-working-day turnaround, I find myself still waiting for any sign of progress as the 7th day approaches. My attempts to seek clarity and expedite the process during a visit to their Centurion offices were met with further frustration. The staff seemed unaware of my case and failed to provide any meaningful assistance. Additionally, I was disappointed by the unprofessional conduct of a team member who, in the absence of Venesha Sewell, displayed a lack of diligence and engaged in stereotyping rather than addressing my concerns with professionalism. As a result of Auction Nation's poor handling of the refund process, I have experienced significant financial inconvenience and lost trust in their ability to provide satisfactory service. I urge potential customers to exercise caution when dealing with Auction Nation, as my experience highlights serious deficiencies in their customer service and operational efficiency. Thank you for allowing me to share my experience, and I hope that Auction Nation takes proactive steps to address these issues and improve their service quality in the future. Sincerely,
0 replies
24 months ago
Disappointing Experience with Auction Nation: Poor Refund Process
I am compelled to share my recent experience with Auction Nation, as it has been marred by a series of disappointments and frustrations, particularly concerning their refund process. On 11 April 2024, I initiated a refund request due to unforeseen circumstances surrounding the sale of a vehicle I had bid on. However, what followed was a cascade of delays and miscommunications that have left me deeply dissatisfied. Despite my efforts to stay engaged and communicate effectively with Auction Nation, I have yet to receive any concrete updates or resolution to my refund request. Initially promised a 10-working-day turnaround, I find myself still waiting for any sign of progress as the 7th day approaches. My attempts to seek clarity and expedite the process during a visit to their Centurion offices were met with further frustration. The staff seemed unaware of my case and failed to provide any meaningful assistance. Additionally, I was disappointed by the unprofessional conduct of a team member who, in the absence of Venesha Sewell, displayed a lack of diligence and engaged in stereotyping rather than addressing my concerns with professionalism. As a result of Auction Nation's poor handling of the refund process, I have experienced significant financial inconvenience and lost trust in their ability to provide satisfactory service. I urge potential customers to exercise caution when dealing with Auction Nation, as my experience highlights serious deficiencies in their customer service and operational efficiency. Thank you for allowing me to share my experience, and I hope that Auction Nation takes proactive steps to address these issues and improve their service quality in the future. Sincerely,
0 replies
30 months ago
Poor Institution: Academic and student support. Total *******
I am writing to express my profound disappointment and frustration with the quality of service and administrative practices at Mancosa. As a postgraduate student, my experience with the institution has been exceedingly disheartening, and I believe it is essential to bring these concerns to your attention for the sake of improvement and fairness. First and foremost, the extended delay in obtaining proposal approvals has been a shared concern among myself and my fellow colleagues. Waiting for weeks on end for a simple proposal approval is both demoralizing and inefficient. Such delays significantly hamper our academic progress and productivity, causing undue stress and anxiety. Furthermore, the lack of transparency and consistency in the assessment and results release process is a source of considerable frustration. It is deeply unsettling to find that results are only made available after submitting the second assessment, leaving no opportunity for students to rectify mistakes from the initial submission. This approach not only jeopardizes our academic success but also contradicts the principles of a fair and supportive educational environment. Equally troubling is the issue of receiving vague letters accusing students of plagiarism without adequate explanation or the opportunity for dispute. It is particularly distressing when the same methodology has been employed in all subjects, and yet, one subject is singled out without proper clarification. This arbitrary approach casts doubt on the institution's commitment to providing an equitable and just academic experience. I have attempted to seek resolution by lodging a dispute, as advised by the institution's system, which indicated a response time of up to 36 hours. However, it has been 15 days since the dispute was lodged, and I have received no response or acknowledgment of my concerns. Instead, I have received a survey for feedback on the institution's services, which, in my view, is inadequate and not a substitute for addressing the pressing issues at hand. The lack of communication and responsiveness from student advisors is yet another distressing aspect of my experience at Mancosa. Multiple calls to these advisors have gone unanswered, and when answered, I have been met with call center agents who are unable to assist with my queries or concerns. This lack of support and guidance leaves students feeling isolated and ignored, which is inexcusable for an institution of higher learning.
262 replies
36 months ago
Pathetic banker employed at Discovery Bank
Discovery bankers are all hopeless and useless. I have called them on the 28 March 2023 and was told my problem will be solved within 7 working day, fee reversal will be done because i have never used their card. the system shows their are no transactions. Then i called again on the 6/7 April indicating that they have not sent me the email and the fee reversal have not been done yet. I had spoken to Misho who said the letter was approved and attached, that she only needs to do the reversal for the account to be closed. On the 20 April, I called again and Spoke to Belinda Stuurman at 10:12, who pleased with me to trust her and give her a chance to prove it will be done after i explained again the trail of events. On the 11 May 2023 at 08:04, I spoke to Kabelo Gasapane who told me the same story of trail of process that needs to follow and by the end of business I can expect to get an email. she told me her supervisor Bongiwe Masesame is now handling the matter and will be resolved before close of business. Today 12 May 2023 at 10:12, I called again speaking to Belinda Stuurman, who was full of attitude and rude this time around when I told her she has not delivered on her promise nor delivering a service within due time. when i asked to be put through to Busisiwe Masesame, she told me she cant do that, rather i will be called back. It is almost 2 month that i have been calling and been told 7 days of nothing and no action.
53 replies
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