IB
Irma B
Active since May 2023
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
Incredible SPAR store!
I visited the Umhlanga Rocks Spar while on holiday in December 2025. I have visited many SPAR stores before, but felt the need to do a review on this specific store. It is an AMAZING store, offering various products from abroad, stunning gifts, and, a FANTASTIC range of diabetic/sugar-free delights, incl slices of chocolate cake and cheese cake. I have never experienced this in SA before. Well-done to the management of this specific store!
0 replies
3 months ago
Excellent after-sale service!
I visited The Grove branch late last year, after my dining room seats had weathered, after storing it for 2 years, I thought. They informed me that the specific synthetic leather used by a third party when I bought it 20 years ago, was later found to be of a lesser quality. They would replace the seats, free of charge, which they did at my house shortly thereafter. I felt this was exceptional service, which warrants a mention.
0 replies
12 months ago
Third time extremely poor service
I have been extremely disappointed in Cell C's poor service. They dropped me with an upgrade in December, a Christmas gift for my daughter, when they did not think to notify me that the device we had ordered, had been discontinued. I had to find this out just before Christmas, when I called to follow-up after no word for 2 weeks. And then they were completely out of stock. We could only re-order in Feb again, after their telephone system would not allow one to go through to upgrades, and they were not answering emails. Now, yet again, I have been struggling to do an upgrade for my son. I ordered 2 weeks ago, and again, not word from them since then. There telephone lines are again faulty, not allowing you to speak to the upgrades division, even though I have complained about this many times now. I eventually spoke to the cancellation dept yesterday, only for them to notify me there is not stock (and stock was confirmed on ordering). It was again a gift, which is now overdue. They have no idea when they will be getting stock. NO COMMUNICATION AT ALL. EXTREMELY POOR SERVICE - THINK TWICE BEFORE GOING THE CELL C ROUTE!
232 replies
13 months ago
Pathetic upgrade service, twice in a row
For a 2nd time in 4 months, Cell C have sent me a contract after doing an upgrade, and I waited and waited for the device to arrive, only to be told on informing that the contract had been cancelled - and nobody thought to notify me! In Dec I did an upgrade for my daughter - it was a gift. Two weeks later I enquired, only to be told they had discontinued the phone and cancelled contract. I had to wait until Feb to upgrade, after extremely poor service with the line options not taking you through to upgrades, and nobody reading emails that side. I now did an upgrade for my son. Received the contract on 15/3. Now, 9 days later, I follow-up, as there has been no word from CellC or a courier yet, only to be told the contract was cancelled - no reason. This pathetic service, to say the least. Never before have I experienced such poor after sale service!
106 replies
16 months ago
VERY poor service from CELLC!
Half of the time the selections you make when you call them, don't work. it takes you to another dept and they cannot assist. Alss, I did an upgrade on 5/12, and called on 18/12 to follow up, as this was a Christmas gift, only to be told the phone I ordered, has been discontinued. Nobody even thought to call and cancel/inform me. We would have waited indefinitely for the new phone. Tried calling and it seems the answering service says the upgrade has been activated, we can only do a new upgrade in 2027 again! VERY poor service!
56 replies
29 months ago
Fantastic service, Amanda Kinnear!
Amanda Kinnear from Ooba time and again delivers! Excellent service! I can really recommend her as a bond originator.
72 replies
36 months ago
Very poor service on fiber applications
Extremely disappointed in Telkom's poor service with installing fibre for my new home! Ordered the line to be activated 9 days ago, received router 5 days ago, but still no technician. Spoke to 5 consultants today, and some said it had to be configured over the line (while the cables are not fitting the box, and they are not able to assist) and others said a technician had to be rebooked - I have to wait another 7 days! My business is struggling without internet. Very poor service
0 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)