Active since May 2023
Placed an order via the Uber app on the 27th August. Woolworths Foodstop Ilala Ridge. Uber debited me the incorrect amount so I went into the store and cancelled the order. I did not take any items. I have been trying to get my refund from the 27 August. I logged the call via HELP and to date no one has contacted me or responded to my query. . The store gave me the number of Janine from Uber eats, who avoids my calls. The store manager Jeethen advises me that it is out of their control even though they have been paid for the items i did not take. Tried contact them on 10 500 9768 / 10 500 2149 and conveniently they don't answer/ unavailable or do not recognize the number. STAY AWAY FROM UBER EATS as there is no accountability for their mistakes, no customer support. Rather pay the extra go into the shop and purchase what you want. You will have peace of mind that you are getting what you want and not begging for your refund on a cancelled order
First time user of the app. Ordered my items on a Tuesday using the UBEREATS app. It was easy and quick. Paid and waited for my items. Only to be sent an message that the items were already delivered. I did not receive my purchase. My UberEATS driver stole my purchase. I went to the woolies/ engen store and they did not want to take accountability. They tried to call the driver and went to voicemail. They then said i should take it up with UBEREATS as they employ these drivers. Talk about been pushed from pillar to post. Their SUPPORT is non existent . There is no proper email address or contact number to lodge a complaint. To date I have not received a refund. No accountability for their employees and their action. DONOT use UberEATS . They are *******
Bought a table from Coricraft in December 2023.What I saw in the shop and what was delivered were 2 different things. Emailed them and advised them I was not happy with the product and they said they will send an assessor out in January 2024. Contacted them and they now say that they can only come out in March as the assessor has left the company and they are training another person - how is this my problem? They call me and I express my dissatisfaction and advise them to fix the problem. The next thing i receive an email stating the ticket has been resolved. This has been going on for the past few weeks. It seems that they are been rated on the number of calls they can close irrespective of the problem being resolved or not.
My experience has also lead to the death of my beloved pet. It was a Monday and my *** was not eating and was not himself. He just slept the whole day. The next day, I took him to Ballito Vet and they advised that he had a virus that was "going around" and gave him an injection and some tablets. The next day he seemed fine but by Friday, he was showing the same symptoms. I took him back on Sunday and they advised he had relapsed. Another injection! When I took him home, he could not get out of the car and just slept in the car for a few hours. Over the next week he seemed fine until he displayed the same symptoms. I took him to Westville vet. Within an hour my them doing tests and x rays/scan on him, they advised he had cancer . At that point they could not determine the extent and said they had to do more scans and wait for the specialist to come in the next day. At 11:30 on a Tuesday, I got a call for the vet to ask me to come in urgently. I was told that the lumps on his stomach had burst and the cancer had spread and it was too late to contain it etc. Chemo was a suggestion but the stress, pain and suffering my pet would have endured, would not have been something I could put him through. This is something I live with everyday - wondering if Ballito Vet took the time to examine and do x rays on him, and not just dismiss my concerns by saying " its a relapse" , probably my pet would have had a chance and still be alive today.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.