Active since May 2023
I strongly advise against dealing with Bentibex (PTY) Ltd t/a AMICA Debt Recovery Service. They constantly send SMSs and emails threatening extra charges, even when I make regular payments. When I called to ask why, I was told it’s “the system” and nothing can be done. This means they add R200 every three days to accounts, creating unnecessary stress and financial pressure. Their practices feel unfair, unprofessional, and predatory. I would not recommend this company to anyone.
Terrible Service – No Refund as Promised. I had a very frustrating experience with CMH Ford Hatfield. I requested a refund on March 17, 2025, and despite multiple follow-ups, they have failed to process it. Today, after they promised to send proof of payment, I received an email saying the manager responsible is "off sick" and will only be available tomorrow. This is completely unacceptable! As per the Consumer Protection Act, I am entitled to a refund when services or goods are not delivered as agreed. The company is now violating my rights.
I am extremely disappointed with the Transport Sector Retirement Fund (TSRF). My family has been facing numerous challenges with them, and their lack of communication is highly frustrating. We submitted a death claim for my late father, Mr. Ngoma, in July and have yet to receive a response. Despite sending all required documents multiple times, including to their emails (members@tsrf.salteb.co.za and Octavia@futurasa.co.za), there has been no acknowledgment or clarification on whether any documents are missing. We are left in the dark, without any guidance or updates. My father had also submitted a withdrawal claim in January 2023 and, shockingly, he never received a response before he passed away in April 2024, despite providing all necessary documents. This lack of response and transparency from TSRF is unacceptable, especially considering the sensitive nature of these claims. The fund's inefficient service has caused additional emotional distress to our family during an already difficult time. We expect better communication and accountability from a fund that is meant to support its members in such critical situations.
Good day It has been 3months now still waiting for payout.No actual feedback regarding the delay of this payment...No straight answers when u ask about the duration of this payment....All documents submitted,money deducted from us....what is the Problem for the delay. phones are not answered when we call
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