RS
rael S
Active since May 2023
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
AWESOME SERVICE
spoke to Sphamandla Sibiya for the sales team , very friendly and went out of his way to ensure i got a great deal. best service ever. thank you so much for the warm welcome to Santam , plan to stay here cause of the great customer service...
56 replies
15 months ago
Worst experience from Vw Lenasia Ever
This is the worst experience i ever had. I drove my vehicle from Pretoria home and when i reached home the vehicle did not want to start. The following day i arranged for the vehicle to be towed to vw Lenasia. I was advised that my Vehicles ECU is damaged and the warranty will not be covering for the part. they could not give me a valid reason why , they only advised that my vehicle has been Jump started which was never the case. They quoted me R33000 to repair . I toke the vehicle for a second opinion and they discovered that my relay fuse has been damaged. I am really disappointed as vw own technicians could not pick up the problem. they really know how to rip their customers off. I will never take my vehicle to VW lenasia ever again
0 replies
32 months ago
REALLLY REALLY POOR SERVICE
Really poor service , my service was cancelled after they were unable to fix the problem and now I'm receiving bills of 3000 for cancellation, which was not my request in the first place.
0 replies
35 months ago
Really really bad service
You guys have really **** service ,worst mistake I ever made was to use you guys as a service provider.how the hell can my reconnection fee be the same amount as what I pay for my WiFi and it's not even off for a full month ? **** service and agent not help full at all you make metro fibre look really bad and I hope they stop doing business with you guys.
0 replies
35 months ago
Webafrica speedy assistance
Thank you for the speedy assistance,however ,I would advise not to deal with webafrica they make your company look really bad, everything is sorted on metro fibre side but still struggling with webafrica. Hope you guys soon change from webafrica and il be more they happy to do business with you guys.
53 replies
35 months ago
REALLY BAD SERVICE
I've been speaking to different agents in the first 2 weeks of may and every agent i spoke to was not willing to help. I paid for my wifi , then there were connection issues and till today it is not connected. Now I have to pay a reconnection fee of R570 which is the same amount I pay for my WIFI which does not work.
53 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)