HP
hassaan P
Active since Jun 2023
7
Reviews
0
Industries
Reviews
7 reviews15 months ago
Useless service provider
I applid for my claim in the 7 of january 2025 til dis day i have not received my withdrawal wenever i call i get told different stories all customer care agebts say is check in 10 days last time i called i was told sars rejected my claim when i called sars they said they sent the fund my tax directive on the25th of February but i still didnt get my money ..they only reply on positive reviews on helo peter you will notice they say the same tings on email and call
1 reply
15 months ago
Useless service delivery
I applid for my claim in the 7 of january 2025 til dis day i have not received my withdrawal wenever i call i get told different stories all customer care agebts say is check in 10 days last time i called i was told sars rejected my claim when i called sars they said they sent the fund my tax directive on the25th of February but i still didnt get my money
0 replies
24 months ago
DSTV INTERNET A COMPLETE WASTE OF TIME
I ordered the 400gb package FORM DSTV it was delivered and was told to make payment be activation. I made the payment and still my internet was not activated i have been sitting on the fone da whole day trying to activate it going through step by step with different agents and all of them giving different explanations as to wats wrong and still failed even advised me to go 2 a walk in centre ..now i have to drive all the way to them ..wat a wast spoke to another agent and gave me a reference number 102641327 saying it has been escalated and i shuld just wait and call again now i have to waste my airtime and petrol without any help ..im realy dissapointed with this service i should have taken da advice of the people here on hello peter and not have signed up..im cancelling me dstv subscription with immediate effect
3 replies
26 months ago
Disappointed new client!!
I app**** for a telkom lte uncapped router and received it the sales consultant assured me dat im able 2 connect numerous devices..i know the there will definetly be some issues which connection but my connection is constantly buffering i just added 2 devices and already it says maximum devices connected ..i try and communicate wen thw sale was in the process they communicated fine but now that i need help i receive no joy ..now i want to cancel coz im not getting any joy here and it's only 2 days and already regret it
1 reply
32 months ago
mondo support bad
have app**** for a contract via mondo and have been sent 4 messages 2 send my supporting documents first 2 mondo which i did den i get another sms 2 send it to *********** which i also twice a day..but i still get another sms 2 send documents and den im told its nit received den im told its being escalated den again told 2 send ..when i request 2 b called my texts get ignored im really being given da run around here ********** is my contact number for wat it's worth
3 replies
32 months ago
MTN AND MONDO CUSTOMER CARE IS REALY PATHETIC
i have app**** for a contract via mondo and have been sent 4 messages 2 send my supporting documents first 2 mondo which i did den i get another sms 2 send it to mtnapplications@mondo.co.za which i also twice a day..but i still get another sms 2 send documents and den im told its nit received den im told its being escalated den again told 2 send ..when i request 2 b called my texts get ignored im really being given da run around here 0743167439 is my contact number for wat it's worth
0 replies
36 months ago
SATISFIED IS A UNDERSTATEMENT
FIRSTLY I WOULD LIKE TO GIVE A WARM ROUND OF APPLAUSE TO LEROY..AFTER MY CONSUMER INSTINCT KICKED IN AND RANTING AND RAVING REGARDING A PAYMENT ISSUE HE STILL MANAGED TO CALL ME BACK AND PROVIDED ME WITH A BETTER SOLUTION TO MY PROBLEM I MUST SAY IT WAS PROMPT SERVICE OF YOU GETTING BACK TO ME SO PROMPTLY ID ALSO WANT TO THANK KUTLWANO FROM THE ACCOUNTS DEPARTMENT FOR HIS PATIENT ATTITUDE AND GOOD CUSTOMER EMPATHY DEMEANOUR TOWARDS ME AS I KNOW I CAN BE REALLY STUBBORN AT TIMES. SATISFACTORY SERVICE AND PROMPT RESPONSES IS WHAT MAKES A BUSINESS SUCCESSFUL AND I BELIEVE ROCKETNET HAS WHATS IT TAKES TO SUCCEED...KEEP IT UP GUY FROM A DISGRUNTLED CLIENT TO A VERY EXCITED AND HAPPY ONE!!!!
1 reply
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)