HP
hassaan P
Active since Jun 2023
9
Reviews
0
Industries
Reviews
9 reviews13 months ago
Useless service provider
I applid for my claim in the 7 of january 2025 til dis day i have not received my withdrawal wenever i call i get told different stories all customer care agebts say is check in 10 days last time i called i was told sars rejected my claim when i called sars they said they sent the fund my tax directive on the25th of February but i still didnt get my money ..they only reply on positive reviews on helo peter you will notice they say the same tings on email and call
58 replies
13 months ago
Useless service delivery
I applid for my claim in the 7 of january 2025 til dis day i have not received my withdrawal wenever i call i get told different stories all customer care agebts say is check in 10 days last time i called i was told sars rejected my claim when i called sars they said they sent the fund my tax directive on the25th of February but i still didnt get my money
0 replies
20 months ago
Dsl listed me
I took out a contract wit dsl but den i canceled within the 7 day cooling off period..now i see on my credit profile dat i owe telkom after dsl told me that they cancelled im receiving messages that my account will be handed over and there has been failed debit order from my account yet i canceled within the cooling of period.this has effected my credit score negativity
53 replies
23 months ago
DSTV INTERNET A COMPLETE WASTE OF TIME
I ordered the 400gb package FORM DSTV it was delivered and was told to make payment be activation. I made the payment and still my internet was not activated i have been sitting on the fone da whole day trying to activate it going through step by step with different agents and all of them giving different explanations as to wats wrong and still failed even advised me to go 2 a walk in centre ..now i have to drive all the way to them ..wat a wast spoke to another agent and gave me a reference number 102641327 saying it has been escalated and i shuld just wait and call again now i have to waste my airtime and petrol without any help ..im realy dissapointed with this service i should have taken da advice of the people here on hello peter and not have signed up..im cancelling me dstv subscription with immediate effect
159 replies
24 months ago
Disappointed new client!!
I app**** for a telkom lte uncapped router and received it the sales consultant assured me dat im able 2 connect numerous devices..i know the there will definetly be some issues which connection but my connection is constantly buffering i just added 2 devices and already it says maximum devices connected ..i try and communicate wen thw sale was in the process they communicated fine but now that i need help i receive no joy ..now i want to cancel coz im not getting any joy here and it's only 2 days and already regret it
53 replies
30 months ago
mondo support bad
have app**** for a contract via mondo and have been sent 4 messages 2 send my supporting documents first 2 mondo which i did den i get another sms 2 send it to *********** which i also twice a day..but i still get another sms 2 send documents and den im told its nit received den im told its being escalated den again told 2 send ..when i request 2 b called my texts get ignored im really being given da run around here ********** is my contact number for wat it's worth
393 replies
30 months ago
MTN AND MONDO CUSTOMER CARE IS REALY PATHETIC
i have app**** for a contract via mondo and have been sent 4 messages 2 send my supporting documents first 2 mondo which i did den i get another sms 2 send it to mtnapplications@mondo.co.za which i also twice a day..but i still get another sms 2 send documents and den im told its nit received den im told its being escalated den again told 2 send ..when i request 2 b called my texts get ignored im really being given da run around here 0743167439 is my contact number for wat it's worth
0 replies
35 months ago
SATISFIED IS A UNDERSTATEMENT
FIRSTLY I WOULD LIKE TO GIVE A WARM ROUND OF APPLAUSE TO LEROY..AFTER MY CONSUMER INSTINCT KICKED IN AND RANTING AND RAVING REGARDING A PAYMENT ISSUE HE STILL MANAGED TO CALL ME BACK AND PROVIDED ME WITH A BETTER SOLUTION TO MY PROBLEM I MUST SAY IT WAS PROMPT SERVICE OF YOU GETTING BACK TO ME SO PROMPTLY ID ALSO WANT TO THANK KUTLWANO FROM THE ACCOUNTS DEPARTMENT FOR HIS PATIENT ATTITUDE AND GOOD CUSTOMER EMPATHY DEMEANOUR TOWARDS ME AS I KNOW I CAN BE REALLY STUBBORN AT TIMES. SATISFACTORY SERVICE AND PROMPT RESPONSES IS WHAT MAKES A BUSINESS SUCCESSFUL AND I BELIEVE ROCKETNET HAS WHATS IT TAKES TO SUCCEED...KEEP IT UP GUY FROM A DISGRUNTLED CLIENT TO A VERY EXCITED AND HAPPY ONE!!!!
53 replies
35 months ago
PATHETIC SERVICE AND ARROGANCE FROM THE SUPPOSED OPERATIONS MANAGER
I AM UTTERLY DISGUSTED BY THE SERVICE I HAVE RECEIVED FROM ROCKET NET..FIRSTLY I WAS SOLD THIS CONTRACT TELEPHONICALLY AND WAS ADVISED THAT I WILL BE BILLED ON THE FIRST OF JUNE FOR MY USAGE IN MAY AND WAS NEVER ADVISED THAT I WILL HAVE TO PAY MY SUBSCRIPTION FOR JUNE ON THE FIRST OF JUNE AS THE AGENT THAT SOLD ME THIS TOLD ME I PAY FOR WHAT I USED THE PREVIOUS MONTH..AFTER MANY CALLS AND EMAILS I SPOKE TO SOMEONE WHEN I RECEIVED MY INVOICE AND THAT PERSON REASSURED ME THAT I WILL JUST BE BILLED FOR MAY TO MY SUPRISE I STILL RECEIVED INVOICES AFTER COMING TO A AGREEMENT THAT THE ACTIVATION FEE AND FIRST PAYMENT SHOULD BE DEBITED STILL NO DEBIT ..TODAY I SPOKE TO THE OPERATIONS, MANAGER WHO STATED HIS NAME IS LEROY LITERALLY TOLD ME THAT EVEN IF I WAS MISLEAD ON THE CALL I AGREED TO THE TERMS AND CONDITIONS..SO MY QUESTION HERE IS..IF I AM MISLED ON A SALES CALL PROMISED OR SOLD SOMETHING THAT'S NOT THERE IS THAT ETHICAL SERVICE? I REQUESTED FOR A COPY OF THE CALL AND HE SAID I SHOULD GET A SOEBPENA FOR THAT AND EVEN IF I DID THERE'S STILL NOTHING THEY WOULD DO.I AM CERTAINLY TAKING THIS UP WITH THE OMBUDSMAN TODAY. AND I WILL NOT MAKE A SINGLE PAYMENT FOR THIS SERVICE AND AS FOR THE ROUTER, I WILL THROW IT IN THE DUSTBIN WHEN I GET HOME.
53 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (88.88888888888889%)