Active since Jul 2023
Excellent service, goes above and beyond. There is a noticeable distinction between this pharmacy and the others in town, it certainly has a personal touch.
This review is based exclusively on the service received from Jabu from the Postnet in Grahamstown. My parcel accidentally ended up there (my fault, not Postnet's) and Jabu assisted me telephonically. He was professional, friendly and polite but most importantly, knowledgeable and helpful. Friendliness will only get you so far in business, being able to provide good service is what is essential, and Jabu delivered. He possessed all of these attributes whilst thinking outside the box. Thank you Jabu!
<div>My journey with Alcari started out in 2018 when I enrolled in their F&I program, which included attending three training courses, doing five assignments and writing five exams. THE TRAINING: Rene made what would have been an absolute chore for me, and I believe for everyone else attending, a fun learning experience. He is funny and highly entertaining! I wouldn’t have enjoyed the training as much or felt as engaged each day if it weren’t for him. His energy, jokes and antics really went a long way. He made subject matters interactive, simplifying and explaining information effectively. He encouraged questions, and balanced everyone's experience levels, yet held the pace of the course very well. He was well-prepared, breaking down the material logically and relating it to real world examples. I appreciated him explaining why things matter rather than just running through the steps of how to do them, which is very useful today. It was also very clear how what we’ve learned can be applied in our day-to-day interactions in our line of work. Rene is without a doubt, the best facilitator I’ve ever had. His passion for his work is evident, but his genuine compassion for people makes him the excellent facilitator / mentor that he is. THE 5 ASSIGNMENTS AND 5 EXAMS YOU DO ON YOUR OWN: You get 6 years to complete a F&I qualification and being the procrastinator that I am, I took 5 and a half years to do it. During these years I have received so much support from Rene and the Alcari team. Rene is the most patient man that I’ve come to know. He always offered to help, never put any pressure on me and made sure that the whole process went smoothly. He was always prompt with responding to any questions that I had, anytime of day, and through his guidance you can tell that he has extensive expertise in his field of work. Two friends of mine had a similar experience working with him. The Alcari staff, with whom I only communicated via e-mail, was always prompt, professional and highly competent. From start to finish Alcari exceeded my expectations, this the very definition of going above and beyond. I don’t want to study another day of my life, but if I absolutely HAD TO….it would without a doubt be through Alcari .</div>
My journey with Alcari started out in 2018 when I enrolled in their F&I program, which included attending three training courses, doing five assignments and writing five exams. THE IN CLASS TRAINING SESSIONS: Rene made what would have been an absolute c**** for me, and I believe for everyone else attending, a fun learning experience. He is funny and highly entertaining! I wouldn’t have enjoyed the training as much or felt as engaged each day if it weren’t for him. His energy, jokes and antics really went a long way. He made subject matters interactive, simplifying and explaining information effectively. He encouraged questions, and balanced everyone's experience levels, yet held the pace of the course very well. He was well-prepared, breaking down the material logically and relating it to real world examples. I appreciated him explaining why things matter instead of just running through the steps of how to do them, which is very useful today. It was also very clear how what we’ve learned can be app**** in our day-to-day interactions in our line of work. Rene is without a doubt, the best facilitator I’ve ever had. His passion for his work is evident, but his genuine compassion for people makes him the excellent facilitator / mentor that he is. THE 5 ASSIGNMENTS AND 5 EXAMS YOU DO ON YOUR OWN: You get 6 years to complete a F&I qualification and being the procrastinator that I am, I took 5 and a half years to do it. During these years I have received so much support from Rene and the Alcari team. Rene is the most patient man that I’ve come to know. He always offered to help, never put any pressure on me and made sure that the whole process went smoothly. He was always prompt with responding to any questions that I had, anytime of day, and through his guidance you can tell that he has extensive expertise in his field of work. Two friends of mine had a similar experience working with him. The Alcari staff, with whom I only communicated via e-mail, was always prompt, professional and highly competent. From start to finish ALCARI exceeded my expectations, this the very definition of going above and beyond. I don’t want to study another day of my life, but if I absolutely HAD TO….it would without a doubt be through ALCARI. Thank you Rene and the ALCARI staff for making this such a wonderful experience.
Let me start off by saying I created a Hello Peter account only to give praise to this amazing practice. Never in my entire life have I had an experience like this with a veterinarian before. The level of satisfaction with the time, care and service I received is beyond what words can explain. Our appointment was with Dr. Dave Miller who took his time to thoroughly explain everything whilst making four pages of notes and drawing simple medical sketches as he went along. What I experienced is truly the meaning of going above and beyond for your clients / patients. Thank you to everyone at the Johannesburg Specialist Veterinary Centre!
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