HB
HANSIE B
Active since Jun 2010
14
Reviews
0
Industries
Reviews
14 reviews1 month ago
Poor Service to Loyal Customers and pensioners. Stay away
Beware - Do not sign up for a contract with Cell C. They debited my account with arrear interest and other costs that I am not liable for. I pay them ore than my monthly contract and even before month end but they want to suspend my service. I am a client for more than 30 years. Poor pathetic service. Do not do business with them or you will regret it.
53 replies
2 months ago
POO SERVICE TO MWEB PENSIONER CUSTOMERS - STAY AWAY!!!
Poor service to clients. Stay away as far as possible. I was waiting 15 min just to get hold of a salesperson. I am an existing client for more than 30 years and just want to give them 30 days' notice that I will not continue with my account. They just increase your monthly payment as they wish and without any notice. Furthermore, you cannot reach them on email - they do not have - and on their call Centre you wait for ages, and it cost you money and not them. POOR SERVICE - Stay away.
0 replies
3 months ago
CAREFUL TO SIGN UP FOR A POLICY. THE REAL PROBLEM IS WHEN TO TRY TO GET A CLAIM PAID. WHAT A HORRIBLE SERVICE TO CLIENTS IN PARTICULAR OENSIONERS!!!
What a battle to get hold of OUTsurance via email and to get paid for a claim lodged. Poor service to clients.!!!
112 replies
3 months ago
HORRIBLE SERVICE FROM CELL C TO SENIOR CITIZENS. STAY AWAY AS FAR AS YOU CAN!!!
Still a very poor service to clients. You keep on telling me that you busy investigate but in the meantime you suspend my account. You feel nothing for senior citizens and customers that pay your salary. I am going to cancel my contract with you. Terrible service from such a big company which I supported for more than 30 years. Shame on you.
280 replies
3 months ago
Poor Service from OUTsurance Claims Department.
Very careful when you decide to sign up for a car insurance policy with OUTsurance. They promise you the moon and the stars, but when you submit a simple claim then this is when you run into a brick wall. They have various email addresses, but none is working. When you left a message for someone to call you, they never respond. POOR SERVICE to clients especially when you are a pensioner.
168 replies
3 months ago
POOR SERVICE AND SUPPORT FORM CELLC. AVOID DOING BUSINESS WITH THEM.
The worst experience you can get. Do not sign up for any contract with CellC. I am a customer for 30 years (pensioner) and have a horrible experience with them. You cannot even find a manager or competent employee to sort out your problem. They rather threaten you with suspending your account. Very disappointed and upset customer.
280 replies
4 months ago
Poor service by Cell C to Loyal Customers - Beware of their Contracts
Be very careful to sign up for any CellC contracts. They just increased mine by R278 without informing me or told me when I signed up for a 2 year contract. They penalize pensioners in particular.
106 replies
6 months ago
MWEB PORR SERVICE TO CLIENTS
I am a mweb customer(pensioner) for more than 25 years. I experience problems with my emails and try to get help since 12am. I tried to call their technical support and were told that I am number 50 in queue. I then tried online to get hold of someone just to be told it is a busy day and they trying to find a agent to help me. What a poor service. 6PM and I am still waiting.
0 replies
9 months ago
CELL C COMPLAINT
Cell C accounts department is in a mess and provide a poor service. I am a pensioner customer for many years and out of the blue they debit my account with as they call it - Content Services - which I have no knowledge of. According to their call center this was for gaming services I signed up for but have no knowledge of. Not very helpful/ friendly consultants that work with the public. Poor service to loyal clients. Hansie Britz
106 replies
10 months ago
FNB FIDUCIARY DEPARTMENT
I am a pensioner - 80 years old - and want to express my utmost dissatisfaction and frustration with the Fiduciary department of FNB. My wife died recently, and I have to deal with 6 different employees and everyone requesting different information and documents. You just get passed on from one employee to another and no one is willing or capable to take responsibility to deal with this matter. If you have a will, make sure you not dealing with FNB because you going to experience many issues and frustrations from their employees. Never experienced so much red tape from a big bank that is supposed to help you as a customer.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (50%)
1 Star
7 (50%)