C
Cynthia
Active since Jul 2023
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
*********** SASSA PERSONNEL
I had a horrible experience at SASSA New Brighton, Port Elizabeth. I went for a Review at Walmer, only for them to inform me a to go to a Sassa near me, although i app**** for the the children grant there. Then i went to New Brighton for 3 days, just to tell me i then need this document, then that documents, but on the first day they ask me if i have the required documents that i should have. Later on to tell me its too full now i must come back the next day and ask why did i bring the children with. Next day i dont take the kids with then ask wheres the kids. Told them il uber the children just to tell me i must come back another day. Day 4 go back with the kids, to ask me wers the forms of the kids from the school. Then they isdued me with the forms to be filled in at school.Another day wasted at Sassa with *********** personnel. Not taking in consideration my off time at work, transport money wasted. Will have to go back again with kids, missing their schoolwork.
0 replies
2 months ago
INCONSIDERATE BEHAVIOUR
Same story as the last. I explained to them my current bank status does not allow me to increase my installment and yet they do it every year, harassing me for increase. I explained to them if they want an increase then they can cancel my policy.
112 replies
5 months ago
Poor communication
No communication from their side when i need valuable information.
0 replies
7 months ago
Poor communication.
No communication from them when u request information reg. my creditors, not sure if im ****med or not
0 replies
9 months ago
NDI Response time
Not getting any updates from them, getting lawyers on my emails from bank
0 replies
9 months ago
I took out this cancer policy in case I will need it in the future, I explained that I can only afford the premuim I'm currently on, but If they increase the premuim I will have to cancel
I took out this cancer policy in case I will need it in the future, I explained that I can only afford the premuim I'm currently on, but If they increase the premuim I will have to cancel. Until recently they again inform me about an increase and they are so persistent that I agreed on a lower increase, but it's putting me in a predicament on my finances. I actually feel very annoyed.
53 replies
22 months ago
I would like to writ...
I would like to write a review about Platinum Life, I am giving Shauna a 5 star rating for helping me in my decision to continue with my cancer premie.
53 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
0 (0%)
1 Star
5 (62.5%)