JS
Jenell S
Active since Aug 2023
4
Reviews
0
Industries
Reviews
4 reviews26 months ago
Bad service
This is the second review I am writing about Rain WiFi,I have been their client for the last 2 years and never had a problem until now with the network coverage,this problem started in December last year 2023,I have sent tickets on the app and no one has gotten back to me. They receive their payment every month on time but I still have a problem with the network coverage every single day. After I wrote the first review I was called by a consultant who said they will call me back and they never did. I really am not happy at the moment,because I'm paying for something but I'm having problems which I shouldn't. I hope someone gets back to me very quickly.
112 replies
26 months ago
Not happy with Rain at the moment
I have been with Rain for 2 years and didn't have a problem but for the last couple of weeks I would not have network at a certain time at night everyday. I have sent messages on the app,made calls multiple times but no one gets back to me at all. I am not happy at the moment with Rain but then you want your money in full every month but I don't have network most of the time.
114 replies
33 months ago
***** and ******ion on vunerable people
I was approached one day by young people marketing this supposed company called Medic now and told me since I am a Capitec bank account holder that I qualify for a Pick n Pay voucher,they swiped my card in the machine and gave a slip confusing me and telling me I am going to receive a certain amount of voucher. I called thier contact number the same day to explain to the lady I did not agree to join anything and she should cancel if they bring anything to her. So one day they debited an amount I did not agree to or authorise and I couldn't reverse it or stop the debit order. a Capitec consultant advised me to call Medic now and tell them to cancel and refund my money,the lady on the phone was cold and told me I did authorize it when it was swiped through the machine,so she cannot refund me the money but she can cancel it. This company preys on vunerable people to ****** them.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (25%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)