JD
Jaimie D
Active since Aug 2023
4
Reviews
0
Industries
Reviews
4 reviews20 months ago
Misplaced documents
On the 3rd of March 2020, being unware that life would change so drastically just a few weeks later due to Covid19, I had paid for important documents to be couriered from PostNet Parow in Cape Town to SAQA House in Pretoria (as told to by my then future employer). It is now 19 August 2024 and I am unable to locate where my documents are. After countless back and forth emails with PostNet Parow, I have no information aside from my waybill and and email that stated my package was received *somewhere* (I now think it was PostNet Brooklyn) by an individual (no last name given) two days after I had initially sent it out. At some point my emails were left responded to, SAQA house claims that they have not received anything and PostNet Brooklyn is yet to confirm that my documents were received at their branch. I know that the backlog due to Covid is a real issue but it's been a total of four years now - am I to accept that my documents are just 'missing'?. This is now messing with my livelihood and future job opportunities. Utterly unacceptable and horrible service. How can I take this matter further? I need answers.
0 replies
28 months ago
tyger@bossa.co.za
After going to this specific branch for only a third time, I don't foresee going back there anytime soon. After being seated, we waited for a waiter for almost 10 minuets just to order our drinks - the restaurant was basically empty but the outside seating was busy. Our drinks took forever to arrive, which we could standing on the bar counter for some time. Throughout the afternoon there, we waited very long to place orders or make requests. When our Nachos arrived, it was very underwhelming in presentation, portion size and taste. The chicken was few and far in between and dry, there was very little cheese and overall, bland. Our side of fries arrived late, after querying where it was, and that was about the old good thing on the day. Very disappointing.
0 replies
33 months ago
Still awaiting a follow up email and refund
After contacting Mr Price via 'help@mrp' 5 days ago and posting a review on Hello Peter 4 days ago, I am still awaiting the assistance I was told I would receive. I am highly disappointed with the terrible service, as I have paid for an order that was cancelled.
0 replies
33 months ago
My money was deducted but the order was cancelled
I placed an order using the MR Price app, and the money was deducted from my account even though the order status was 'awaiting payment'. A few hours later the order status was 'cancelled'. I contacted the MR Price helpline and was told to email my information and p.o.p to help@mrp, which I did, immediately. It's been over 24 hours since I've sent that email and I have not received a response or better yet a refund. I think it's unacceptable to take your customers money before even having processed their order.
60 replies
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2 Star
2 (50%)
1 Star
2 (50%)