RS
Rosena S
Active since Aug 2023
5
Reviews
0
Industries
Reviews
5 reviews24 months ago
*****ulent Activity wrt new electricity meters
On 22 January 2024 Conlog technicians dispatched by the Msunduzi Municipality came out to my residential property to install a new electricity meter. I had a 40 amp meter. They installed the meter and left. Thereafter I noticed my monthly electricity bill is much higher than what i usually pay. Upon analyzing my bill I noticed that Msunduzi Municipality is charging me for 60 amps. I was furious and went to their offices and they indicated that Conlog had installed 60 amps, this without my knowledge. I did not request 60amps as I do not need it. I asked Msunduzi Municipality to correct this and to date nothing has been done. I called Conlog to complain and the lady indicated that someone will call me back. Its the 24th June 2024 and to date nobody has called back. Msunduzi is charging me for 60amps and they have not come out to install 30amps as per my request. My request is being totally ignored by Msunduzi Municipality staff. I want Conlog to take full responsibility for this *****ulent behaviour and I need to be compensated in full for all that I have paid for 60amps since installation. I will have no choice but to take legal action against Conlog and Msunduzi Municipality with legal costs paid by Conlog/Msunduzi Municipality if my complaint is not resolved this week. It seems that there is some irregular activity taking place between Conlog and Msunduzi Municipality and Msunduzi customers are the unfortunate victims to this.
0 replies
24 months ago
Irregular and *****ulent Activity
On 22 January 2024 Conlog technicians dispatched by the Msunduzi Municipality came out to my residential property to install a new electricity meter. I had a 40 amp meter. They installed the meter and left. Thereafter I noticed my monthly electricity bill is much higher than what i usually pay. Upon analyzing my bill I noticed that Msunduzi Municipality is charging me for 60 amps. I was furious and went to their offices and they indicated that Conlog had installed 60 amps, this without my knowledge. I did not request 60amps as I do not need it. I asked Msunduzi Municipality to correct this and to date nothing has been done. I called Conlog to complain and the lady indicated that someone will call me back. Its the 24th June 2024 and to date nobody has called back. Msunduzi is charging me for 60amps and they have not come out to install 30amps as per my request. My request is being totally ignored by Msunduzi Municipality staff. I want Conlog to take full responsibility for this *****ulent behaviour and I need to be compensated in full for all that I have paid for 60amps since installation. I will have no choice but to take legal action against Conlog and Msunduzi Municipality with legal costs paid by Conlog/Msunduzi Municipality if my complaint is not resolved this week. It seems that there is some irregular activity taking place between Conlog and Msunduzi Municipality and Msunduzi customers are the unfortunate victims to this.
0 replies
29 months ago
STANDARD BANK INSURANCE POOR SERVICE
I have an insurance claim on my geyser which is still under warranty and the Plumber requires info from Standard Bank to go ahead and fulfill the claim. For more than a week we have been trying to obtain the original invoice from Standard Bank but with failed efforts. I spoke to Janine Arends last week who indicated that she was sending me the invoice but she sent a Compliance certificate Duh. Quite a difference between an invoice and a compliance certificate. The plumber and I have been mailing her but she does not bother to respond. My geyser is leaking, my water bill is escalating and Standard Bank, you take your own time to attend to your clients. You and your staff never fail to disappoint your customers. Nothing improves with your service over the years. I have now resorted to exposing your pathetic service on this platform cos your staff just don't care about customers. I am still waiting for a mail or call from you !!!
1 reply
34 months ago
ACCELERIT WORST INTERBET SERVICE PROVIDER EVER
ACCELERIT, with the amount of poor reviews you have, you should consider shutting down. To be polite on a public platform all i can say is You' are *********** and useless. After I posted a review on you last week I had 3 people call me. Since then there has been no communication and no reply to my emails. My internet has not worked since yesterday morning although i was supposed to have service until end of day 31 August 2023. My new service provider requires confirmation from you to confirm cancellation so that they can provide me with service. You are THE WORST SERVICE PROVIDER I HAVE EVER EXPERIENCED. Absolute retards !!!!
0 replies
34 months ago
*****ULENT AND VERY BAD CUSTOMER SERVICE
ACCELERIT Is a *****ulent service provider with no integrity or customer service. They don't respond to calls or emails. I took a 6 month contract with them which expired in June 2023 and I requested a cancellation thereafter. They continue to debit my CREDIT CARD. I don't even have a debit order set up for them but because they have my credit card details ,as I had paid upfront in December 2022 , they continue to debit my credit card account. They are the worst, most pathetic service organization I have come across. Even Zoom Fibre has indicated that they cannot get through to them.
0 replies
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5 (100%)