Active since Aug 2023
Airline changed flights and departing airport, Xolani offered perfect assistance and service.
I bought 11 cupboard knobs with *****s at BUCO Sea Point the other day. 9 of the *****s didn't fit the knobs they came with, they were too thick in diameter, hence today I wanted to return them. A lady, who appeared to be the manager, had the worst possible attitude. No apology. She did not want to take them back, as she claimed the packets were now open (of course they were, I had to try if the *****s fit) and therefor she couldn't put them back on the shelves to sell. I asked whether she would seriously try to resell items which she knew were faulty. She rep**** that it wasn't her problem, but the supplier's. It took a lot of convincing from my side and even more bad attitude from hers to finally get a refund. I am not sure if she had ever heard of the Consumer Protection Act. I have learned 3 things: 1) some managers should not be managing anything, especially a store/colleagues/clients. 2) BUCO Sea Point clearly doesn't care about the quality of goods they sell (she wanted to try and resell knowingly faulty items). 3) I will never set foot into any BUCO outlet again.
I use Takealot a LOT. I have never had a complaint. But this time it is comical. I have purchased 4 sets of 20 LED lights each, hence a total of 80. I kept 1 set of 20 and returned the remaining 3 sets. Takealot now claims that they have only received 3 sets of 5 lights each and have credited me for that. My attempts to be credited for the remaining 45 bulbs has fallen on deaf ears. It is insanely frustrating. I will most definitely not shop at Takealot anymore unless this gets resolved. There are other options.
After having sent in a very detailed description with plenty of photos of my Convertible, which is in top shape, I was offered R 245k via Whatsapp. When the evaluator came, it was reduced to R 160k, based on absolute nonsense reasons. Careful, Webuycars is an absolute rip-off! I will surely spread the word!!
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