DB
Derek B
Active since Sep 2023
15
Reviews
0
Industries
Reviews
15 reviews8 months ago
Excellent service fr...
Excellent service from Veneshree who assisted me quickly and efficiently and very professionally
53 replies
9 months ago
Christine’s client...
Christine’s client service and manner of interaction is brilliant and without fault - she should be commended for her service
53 replies
13 months ago
Michelle was fantast...
Michelle was fantastic in updating policy and move details
53 replies
14 months ago
SABC TV LICENCES & VVM DEBT COLLECTORS INEFFICIENCY AND INCOMPETENCE
Good Afternoon, SABC TV LICENCES - YOU ARE ABSOLUTELY USELESS AND HAVE BEEN FOR YEARS. VVM Debt Collections - I HOPE YOU HAVE TAKEN ALL THE DOCUMENTATION INTO ACCOUNT. I have not owned a tv since 2001 when I was forced to sell my house. SABC were informed of this in writing, (yes old fashioned hand written letter taken to your Auckland park offices), Telephonically, even email in 2001. Should there be any outstanding amount this would have been prescribed after 3 years (2004) according to the Prescription Of Debt Act of 1969, South Africa. Since I was not contacted for over 23 years - the first I heard of this was in January of 2025 after an SMS from VVM debt Collectors. Again Yesterday morning by SMS from VVM Debt Collectors. I INSTRUCT SABC AND VVM DEBT COLLECTORS TO PLACE A DO NOT CONTACT INSTRUCTION ON THEIR FILES - AS PER THE POPI ACT THIS IS A VIOLATION OF MY RIGHTS AND INFORMATION SINCE THE ACCOUNTS YOU ARE ASKING FOR ARE PRECEEDING 2001 AND ANYTHING AFTER THAT WAS YOUR OWN INEFFICIENCY FOR NOT UPDATING YOUR FILES AN RECORDS IN ACCORDANCE WITH GOOD BUSINESS PRACTICE AND GOVERNANCE. The Prescription of Debt Act is written into South African Law - N0W OBEY THE LAW AND STOP HARRASSING INNOCENT CONSUMERS. When I called VVM, whilst the lady I spoke with was very patient, the recommended course of action to write an Email including the death certificate of my husband etc was totally traumatic for me having to relive that ********** part of my life in searching for death certificates, ANC without Accrual contracts, etc. For Heaven's sake please update your records for once and for all. This is harrassment.
0 replies
14 months ago
VODACOM DISGUSTING SERVICE - NO HELP AT ALL PROBLEM NOT RESOLVE BY THEIR DAMNED TOBI APPLICATION
What ********** service. I am highly irate. I have been trying for two days to reach a human being to speak to to resolve the problem I am suddenly experiencing after years of being a Vodacom Prepaid Customer Sunday 16/02/2025 - Using *111# i did a detailed balanced check : ""you are on a Power Bonus package. Airtime R48.40 Recharge Airtime, R0.00 AirtimeAdvanced Data&Video 2.57GB valid until 28/02/25 of 4.5gB 30 Days Data Bundle 0KB valid until 16/02/2025 of 2.5GB 30 Days Bundle..... Yesterday 18/02/2025 Balance Checked using *111# "you are on a Power Bonus package. Airtime R48.40 Recharge Airtime, R0.00 AirtimeAdvanced Data&Video 0KB GB valid until 28/02/25 of 4.5gB 30 Days Data Bundle 0KB valid until 16/02/2025 of 2.5GB 30 Days Bundle..... WHERE DID THE 2.57GB go I want it refunded to me immediately Yesterday 18/02/2025 at 08:39am I paid R400 and did a Max advance In order to get the phone operational again for whatsapp etc. Today 19/02/2025 Balance Checked using #111# "you are on a Power Bonus package. Airtime R59.90 Recharge Airtime, R135.31 AirtimeAdvance. Voice: 60m0s valid until 29/02/2025 og Night shift 7 days Promo. Data&Video 4.02GB 30 Days Data Bundle 0KB valid until 28/02/2025 of 4.5GB 30 Days Bundle....." WHERE DID .48GB go overnight ? WIFI - I am permanently connected to my Wifi at Home (fibre connection) and dont use my phone at nights. ' During the days I use the Mizuphone App to make phone calls for canvassing (using WIFI connection). WHERE IS THE DATA GOING???? Why am I unable to speak to a human. That stupid TOBI bot thing is absolutely darned useless. Kindly respond forthwith as I had to use my grocery money to get more data and airtime.
159 replies
17 months ago
Outstanding service!!
Thank you yet again for absolutely outstanding service, professionalism and perfectionistic attention to detail on the many repairs for my car over the last couple of weeks. I sincerely appreciate it and the honesty and transparency with which you work. Thank you again
0 replies
17 months ago
Excellent service
Thank you Kovilan for your fast response in sending me my certificate for my baby who had been microchipped as I was not able to login to the website. I sincerely appreciate it.
56 replies
19 months ago
Excellent service fr...
Excellent service from Tootla Mogotsi who arranged a tow truck within minutes
53 replies
21 months ago
Excellent Service
Went to Themba Lethu Clinic yesterday at Helen Joseph Hospital Auckland Park JHB. Their computer systems have been down for two days. The staff there went out of their way to expediate the manual processes in order to see the Doctor and obtain medication. They were absolutely exceptional. I highly recommend their service
0 replies
Review Distribution
5 Star
12 (80%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (20%)