RJ
Riccardo J
Active since Oct 2023
13
Reviews
0
Industries
Reviews
13 reviews4 months ago
I really got good se...
I really got good service and A+ treatment, thank you very much
56 replies
8 months ago
Use them if you enjoy being messed around
What a horrible experience trying to claim from this company. First they erroneously decline the claim on gap warranty saying that I have reached trade vale of car, I have to dispute this, then once over that and 2 weeks later they decide to pay note they insist on paying me and not the repaired, but now they send a letter where I accept less than half of what's due, then I need to phone another company who used to administer this policy get policy docs , call the repaired and get clarity on the nature of the fault read through the policy docs and again query their decision, now that all this is done three weeks later I'm going to recieve they say in 3 days ...I am not buying another vehicle through mfc and even more certain will not be taking any of their value added services as I don't have time for this was much easier when innovation handled it
0 replies
9 months ago
It was good service ...
It was good service provider was a bit erratically tho
53 replies
9 months ago
Horrible customer service
Mfc does not get back to me everything i call them I spend at least 30 minutes being transferred from department to department, since they rebook the administration from innovation group on my gap cover it has become impossible to speak to someone and once you do they promise email feedback the next day which does not happen, I did get one email from them lacking for docs which was provided but there is no number in the email to call and the consultants email address does not exist
0 replies
12 months ago
They sent a guy to c...
They sent a guy to charge my battery took him over an hour to get there tho
58 replies
21 months ago
Poor response
Sent a message to these agents 3 weeks ago, no response, tried calling 4 times just voice-mail how are we supposed to get anything done
56 replies
22 months ago
3rd property I gave ...
3rd property I gave this agency, 3rd good result, they are head and shoulders above all other agents I used
53 replies
23 months ago
Wrongly debited no refund
Telkom is one of those businesses where if you don't have an issue it's a good day. Anyway been with them since 2008, the debit my account normally twice on the last day, then the 5th of the month but this month they debited on the 15th again and an amount heavily exceeding my combined totals, one promise after another is not kept such as 3 days to be refunded but never happened nor is 16 days later yesterday the told me I wouldn't be debited today, but I was, the told me now my account will be credited with my 5ths debit being deducted and refunded on Tuesday latest we will see what happens but not expecting any difference, slowly I see my services are moving from telkom anyway when the used to have all my telecoms services
0 replies
Review Distribution
5 Star
5 (38.46153846153846%)
4 Star
1 (7.6923076923076925%)
3 Star
1 (7.6923076923076925%)
2 Star
1 (7.6923076923076925%)
1 Star
5 (38.46153846153846%)